Benimassot Vacations from $1,101

3rd time here, great staff, good food, reasonably priced

No coffee left in rooms only tea, soundproofing not great you can hear walking above, breakfast was poor: few veggie or vegan options, bread is in the bar but everything else in restaurant, not enough tables too busy, everyday I had to hunt down cutlery, not enough staff also slow to replenish food

Staff worked hard and were excellent, facilities modern, location to beach and transport to Alicante etc good. What was disappointing was queueing to get in the restaurant and queuing to get out due to the ticket system they have for drinks. Despite registering a card you have to pay at the till on the way out of the restaurant which due to it being busy were long queues in and out. Also to note they don't even supply water it's charged 3.50 euro per litre when the mercado is selling 6 litres for 1.50? They don't let you take anything in. They asked what our preferred meal time was due to it being busy but despite turning up at 8pm the queues were huge spoiling the experience especially queuing to get out.

Very beautiful hotel. Pool area is very calm and relaxing.

As we said already . The rooms director excellent; sorting out an issue that presented itself.The restaurant manager Andrea- wonderful,exactly how a manager should lead and Nana- so helpful and kind The reception staff are always brilliant. Room great. Very clean. Beds immensely comfortable. Swimming pool fabulous. Breakfast always a joy.