Bettws Vacations from $1,345

We had to walk up thirty stairs to the top room which was claustrophobic and the bed was very high. The toilet system was very loud. My partner couldn’t get into the shower as she is on the large size and struggled with the stairs which did not have a proper banister. We checked out two days early as she couldn’t cope with the stairs and the room and we are awaiting a refund for those two days.

Very friendly staff. The reception desk is up 5 flights of stairs. Use the lift, much easier

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area

The hotel is promoted to be grand and up market and the reality is that it’s so run down and in serious need of renovation. Every room has its own unique bad smell; corridors - musky, lift - BO, restaurant - indescribable but stale would resemble it. The whole place is dark and dingy, sparse and difficult to see how it’s sustainable. I appreciate the history of the building but I’ve never experienced anything like this… it was like a rabbit warren of run down office doors and endless empty unused spaces and corridors. Some areas were being renovated but left uncovered and an eyesore. Really disappointing as I booked it for a special birthday surprise… a surprise is what we got and it wasn’t welcomed.

This apartment had great space and really useful cooking facilities. A dishwasher and washing machine in such a small apartment were useful for a longer stay, although we didn't use the later for our 3 night break. It's really convenient for the City centre and even closer to the Millennium Stadium, although I bet prices for major events there are much higher. Cardiff is a great city and certainly cheaper than Lincoln where we live. Strongly recommend a visit.