Everything was clean and nice on arrival. We couldn't get the air to work (mini-split system). We thought it just needed more trouble-shooting. After spending two hours trying to get it work we opened the windows. Called the next morning at 7:30 am, no response by 12:00, so I texted, they acknowlegded my text at 12:22. But had not heard about any resolution at 2:26 so I called. Jackie said they would call me. Nothing by 3:44 so I texted again. They acknowledged my text at 3:51. Then at 3:58 they texted they would call me. I received a call at 5:00 saying they were bringing portable a/c units. We left for the evening and they were there when we returned. But they were poorly installed and kept popping out of the unit. We finally tired of dealing with them and opened the windows. Additionally, the dishwasher was broken. Which I know they knew about ahead of time. I am not sure if they knew about the a/c but one of the people I talked to mentioned that a part was on order so I suspect they were aware of this issue ahead of time. I am not happy about having to spend so much time with maintenance and trouble shooting while on vacation. We will not be staying here again or at any property managed by Vacasa. Which is too bad because it is a really nice house and location.