Butlins Tours

There was no plug sockets near the beds and the sheets and everything were dirty and smelly and the toilet was just absolutely disgusting. Everything was sticky and dirty and we hated staying there and staying at the hotel made us even more dirty but the bathtub was so disgusting that it wasn’t a place we wanted to shower in

We booked two rooms. One was in the newer/refurbished part of the hotel and was of a noticeably higher standard though both rooms were the same price. The staff were all lovely and the breakfast was very good and served in the light and airy restaurant. We would definitely stay again if we were in the area.

We had a wonderful stay. The room size was very good and everything worked. The lift was unusable so we were re-allocated a room on the ground floor. The food was excellent. We enjoyed a delicious evening meal, a fabulous high tea and two excellent breakfasts. All members of staff were very helpful and friendly.