Ratings based on 995 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 16, 2024 on Expedia
Comment from Hotel Management
Jun 18, 2024 by Director of Operations, Hotel Management
Dear George, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at the Calgary Marriott Downtown Hotel. We'd love to host you again someday for yet another unforgettable visit.Sincerely, Jennifer CollinsDirector of Operations
by A verified traveler
Posted May 29, 2024 on Expedia
The front desk staff was amazing!
Comment from Hotel Management
Jun 6, 2024 by Director of Operations, Hotel Management
Dear Kyle, It is our pleasure to know that you had a wonderful time at the Calgary Marriott Downtown Hotel. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. It was lovely having you as our guest, and we look forward to seeing you again soon.Sincerely, Jennifer Collins,Director of Operations
by A verified traveler
Posted May 28, 2024 on Expedia
I had a relaxing excellent stay! Bonus starbucks is close by
Comment from Hotel Management
May 29, 2024 by Director of Operations, Hotel Management
Dear Mary Ann, Thank you for your gracious review of the Calgary Marriott Downtown Hotel. We are glad our location was convenient for everything you wanted to do on this visit and you had a relaxing stay. We appreciate your business and hope to see you again on your next stay. Sincerely, Jennifer Collins, Director of Operations
by A verified traveler
Posted May 27, 2024 on Expedia
How convenient of a location
by A verified traveler
Posted May 19, 2024 on Expedia
Comment from Hotel Management
May 21, 2024 by Director of Operations, Hotel Management
Dear Jing, We are pleased to receive your generous rating for the Calgary Marriott Downtown Hotel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely, Jennifer CollinsDirector of Operations
by A verified traveler
Posted May 17, 2024 on Expedia
No parking; had to pay over $25 a day
No FREE continental breakfast; you have to pay to get breakfast
Comment from Hotel Management
May 20, 2024 by Director of Operations, Hotel Management
Dear Mr. Nella, Thank you for your review of our hotel. We are happy your overall experience was pleasant. However, we sincerely regret that you were disappointed with our parking fee. This fee is competitively priced and posted on our website so guests can have this information before booking with us. We are also sorry for not meeting your expectations due to our breakfast options. We appreciate your patience and hope you will stay with us again the next time you visit our city. Sincerely, Jennifer Collins, Director of Operations
by A verified traveler from Littleton
Posted May 16, 2024 on Expedia
It was very convenient to get to entertainment and dining from this location. Valet parking is a little spendy but they were good about getting the car when we needed it.
by A verified traveler
Posted May 16, 2024 on Expedia
Check in was terrible
Comment from Hotel Management
May 16, 2024 by Director of Operations, Hotel Management
Dear Ryan, Thank you for sharing your feedback about your recent stay. We deeply regret the inconvenience you encountered at check-in. Your time is valuable, and we are genuinely sorry for not meeting your expectations. We are taking steps to address this issue promptly. On your next stay, we are confident you will have the seamless arrival experience you deserve. We appreciate your understanding and hope to have the opportunity to make things right whenever your travels bring you back.Sincerely, Jennifer CollinsDirector of Operations
by A verified traveler
Posted May 15, 2024 on Expedia
Beautiful hotel, customer service was excellent. I give 5 stars!!
Comment from Hotel Management
May 16, 2024 by Director of Operations, Hotel Management
Dear Kathy, Thank you for your gracious review of the Calgary Marriott Downtown Hotel. We are glad our location was convenient for everything you wanted to do on this visit and you loved our property. We appreciate your business and hope to see you again on your next stay.Sincerely, Jennifer CollinsDirector of Operations
by A verified traveler from Edmonton
Posted May 14, 2024 on Expedia
