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Dreams Riviera Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Indoor spa tub
Terrace/patio
Terrace/patio

Overview of Dreams Riviera Cancun Resort & Spa - All Inclusive

VIP Access

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach4 min walk
  • Popular LocationOjo de Agua Beach5 min drive
  • Popular LocationPuerto Morelos Reef14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Puerto Morelos Beach - 4 min walk
  • Ojo de Agua Beach - 5 min drive
  • Puerto Morelos Town Square - 11 min drive
  • San Jose Catholic Parish - 11 min drive
  • Puerto Morelos Reef - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Tanino’s - 6 min drive
  • Blue Morelos - 6 min drive
  • John Gray's Kitchen - 6 min drive
  • La Pizza Nostra - 6 min drive
  • Cantina Habanero - 7 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star luxury hotel by the ocean
A nightclub, 2 beach bars, and a swim-up bar are just a few of the amenities provided at Dreams Riviera Cancun Resort & Spa - All Inclusive. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a body wrap, or aromatherapy at Dreams Spa by Pevonia, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature French cuisine and more. The health club offers aerobics classes and Pilates classes; other things to do include parasailing, scuba diving, and archery. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, wedding services, and a billiards/pool table
  • A gift shop, meeting rooms, and a porter/bellhop
  • Guest reviews give good marks for the family-friendly amenities, dining options, and helpful staff
Room features
All 486 rooms feature comforts such as 24-hour room service and jetted bathtubs, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Jetted tubs, free toiletries, and hair dryers
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies or patios, childcare services, and ceiling fans

All inclusive details

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8341 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive
Dreams Riviera Cancun Resort & Spa - All Inclusive Hotel

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 578 out of 999 reviews" "
" "5 - Excellent 58%
Rating 4 - Good. 264 out of 999 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 92 out of 999 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 31 out of 999 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 34 out of 999 reviews" "
" "1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Lina
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here, because this place is very well maintained, has lovely walking and resting spots. The service is perfect, food also tasty. We liked adults only french restaurant, the food and service was outstanding. The only downside was the dirty beach due to seaweed, however there were still many activities on the beach provided.

3/5 Okay

Sergio
Traveled with family
Liked: Staff & service
its just another property . the food was not what i was expecting for the most part it Sucked

5/5 Excellent

Brayam
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved everything !!! Awesome experience, can't wait to go back.
Stayed 3 nights in Nov 2022

5/5 Excellent

Daniela Guadalupe Hernandez
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing! The preferred club lounge was one of my favorite things. Staff was incredibly helpful at all times and very polite and friendly. One thing I did not like was that we never could access the beach, it wasn’t as pretty as in Cancun.
Stayed 4 nights in Nov 2022

5/5 Excellent

Rebecca
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spectacular! Our room was beyond beautiful and we splurged on the plunge pool (highly recommend!) All of the little touches made this resort great! Beach did leave mech to be desired, seaweed and smell was awful despite the maintenance workers efforts to clean.
Stayed 3 nights in Nov 2022

4/5 Good

Chelsea, Amity
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort! Loved the nightly entertainment, good selection of alcohol, wine, and beer and the VIP Access was very nice. Overall the food could have been better - disappointed with the quality even in the nicer restaurants. Would come back to stay again for a family trip.
Stayed 3 nights in Nov 2022