预订莫雷洛斯港酒店宾馆住宿限时优惠

“The staff so kind and nice”

“Lovely hotel, enjoyed the à la carte restaurants experience especially the spice restaurant. Enjoyed going for our daily visit to the Aroma bar, had a cup of oat cappuccino, friendly service. Rosa was very helpful on the front desk. The staff at Excellence Rivirera were all friendly and very welcoming. We thoroughly enjoyed relaxing by the ‘lazy river’ we would definitely book another stay.”

“The staff were very polite and friendly. The room and the property were very clean. The butler service could've been better. The food at the restaurants was an overall 7/10. This resort is more so for disconnecting and relaxing. Perfect place for couples or a solo traveler.”

“Everything was beautiful, I didn’t care for the buffet, it was bland. The beds were hard. I didn’t like that wherever we went someone was trying to get us to do a time share walk through. We didn’t get our shuttle to the airport. I never received any information regarding our pick up shuttle and we had to get a taxi. I am requesting a refund for our shuttle going to the hotel.”

“Très bien merci pour votre gentillesse”

“We can a great time - it's a smaller resort, but in the best possible way.”

“The resort was very nice and well maintained. Plenty of seating around pools. Resort was very quiet. Staff was good. There could have been a more activities, but if you are just looking to relax and recuperate, this fit the bill perfectly.”

“Recuerda cambiar al chef cocina más salado que mi abuelita , espero que el chef tenga el poder de comer su comida.”

“El personal muy amable y el lugar muy limpio.”

“Very good ”

“Todo muy limpio Nos atendieron muy amablemente el chef muy rica su comida excelente servicio.. Lo recomiendo 100 por ciento..”

“Great overall experience,will def come again and stay .”

“I'd rate our stay 3 out of 5 stars. The resort has many positives, including clean and spacious rooms, excellent housekeeping, good Wi-Fi and air conditioning, and very good food and service at the specialty restaurants. The staff we interacted with were friendly and helpful. However, there were several issues that affected our experience. The buffet had a strong sewer smell at the entrance, and there were frequent food labeling and cross-contamination issues. Pork, beef, chicken, fish, and……

“From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this……

“舒适、安全、服务周全。需要改进的：wifi 覆盖”

“Great view of the ocean from my hotel”

“I really would love to give this place 5 stars and glowing reviews because ultimately we really liked it. It's very comfortable and in walking distance to the beach & center. The staff is very sweet. The property and room were clean. The pool was great. Here are the issues: 1. There were ants. 2. The toilet wasn't working properly the 2nd day and we messaged the hotel and spoke to staff; yet it was not fixed, nor were we offered another room or compensation. We ended up using the toilet next to……