Castelnovetto Vacations from $1,298

The staff were very helpful and gave us information on how to get around the city and to the main train station, which enabled us to travel to Lake Como and Venice. The rooms were clean and the free coffee machine downstairs was very useful in the mornings. The rooms had nice little touches such as dressing gowns and slippers. Unfortunately the hotel is located next to a metro line which runs through the night, but the staff were very accommodating and moved our rooms to the back of the building which was a little bit quieter. There is also a supermarket across the street and a couple of coffee shops. Overall we had a pleasant stay.

Superb service and the most central location in the city.

Beautiful room let down by the small details. Things like a tiny garbage minibar fridge which doesn't actually keep anything even to room temperature cool, only having two paper coffee cups and two coffee capsules provided in the room for 3 days, and a 20€ per person per day surcharge just to use the swimming pool. Didnt try the breakfast, luckily we waited to see it in the morning before paying - Ive had much better in backpacker hostels. I'm surprised by the overall stinginess in a supposedly 4 star hotel. The room - yes, 4 stars. But by pinching pennies at every opportunity (seriously, not even proper coffee cups or spoons??) it feels exploitative and the overall experience is more like 1.5 stars. Management needs a wakeup call.

This hotel is very clean, offers a great breakfast and is in an excellent location.