Castries Waterworks Forest Reserve Vacations from $1,089

They property was well kept...its location is prime with lots of amenities such as resturants,bars and music playing. Shopping mall and also a grocery store

I have only wonderful things to say. Everyone was so very lovely and helpful. I loved Shakina, the hostess in the dining hall, real down to earth. Attie, was so helpful when organizing an excursion. The entertainment team was great, I especially had a great time with Kimani and Elzea. As much as I bothered Emanie at the front desk, he never seemed bothered, he’s most pleasant. There are so many activities scheduled everyday, throughout the day. Food is fresh, with variety. Different theme each night. Nice sized rooms, very clean. Disclaimer: if you’re looking for a blue sea destination, this isn’t it. It’s in the Atlantic. Still worth the visit.

Loved it here! Would def. Go back! Clean beach. Friendly staff. Good food. Swimout room was clean and in great condition.

Excellent location. 45 minutes transfer from UVF International Airport. 15 minutes drive to Soufrière town, Gros Pitón, Sugar Beach, Sulphur Springs. 25 minutes drive to a must see Anse Chastanet beach. Accommodation. I stayed in a hilltop shabby chic style cottage with a plunge in pool. It’s all you need and more - a deck with two lounge chairs and a couch complimented by a stunning rainforest view. The chic is getting a tard shabby - I hope the resort will renovate at some point. I don’t recall I’ve seen the plunge in pool being cleaned. The hilltop is windy and drops foliage into it - hard to catch up with cleaning, however, if the cottage was equipped with pool skimmer net, it would be helpful. Amenities - very well maintained. Beautiful territory-you don’t need a tour to Diamond Botanical Gardens, you stay in one. Customer service. Exceptional. Special thanks to the Front Desk ladies - Feresia and Albertha - for answering my numerous questions, booking all my tours and island transportation, including airport transfer. Practical tips. Standard power outlet is type G, 3-pin rectangular plug. Bring adopters if you are a non-UK visitor. Tropical rainforest comes with mosquitoes and symphony orchestra of nocturnal creatures. Mosquitoes are supposedly active at dusk and dawn. My experience- they are active 24/7. Do not step out without repellent on. Use bed mosquito screen. Bring plug in mosquito traps and after bite ointment. Check your end-tables for ear plugs, unles

This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July or Aug, but looks like it will be very nice when it opens. As for Bay Gardens beach, the staff, particularly our butlers Prisca and Nage were phenomenal, as well as V from the excursion desk. They helped do special things for our anniversary as well as our sons birthday, and reserved areas on beach and by pool for us, as well as getting drinks and making reservations for us. The staff at the spa was also nice. The place NEEDS the new restaurant at sapphire to open. The restaurant on site was ok, though pretty slow. The other properties (hotel, inn and marina) look old and dated and we only had a drink there waiting for shuttle. The rooms at bay gardens beach were ok, though a bit dated and had some maintenance/ant issues. Maintenance and housekeeping were pretty quick to address what they could, but our entire reason for booking was to get a brand new all inclusive (we had booked the 3 br beachfront villa with private pool), so were expecting more for what we paid. Pool and beach good.