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Overview of Mercure Catania Excelsior

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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Mercure Catania Excelsior

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Restaurant
  • Gym
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationVia Etnea10 min walk
    Popular LocationHistorical Museum of the Landing in Sicily 194314 min walk
    Popular LocationBellini Gardens15 min walk
    AirportCatania (CTA-Fontanarossa)19 min drive

Choose dates to view prices

  • Deluxe Twin Room, Multiple Beds, Balcony

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Double Bed and 2 Twin Beds
    More details
  • Superior Double Room, 1 Double Bed, Balcony, View

    4.1/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Grand Suite, 1 Double Bed, Balcony

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Twin Room, 2 Twin Beds, Balcony, View

    3.9/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Standard Twin Room, Multiple Beds, View

    4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 2 Twin Beds
    More details

About this area

Catania

Located in Catania, Mercure Catania Excelsior is in the city center and near the beach. Via Etnea and Catania Cathedral are notable landmarks, and some of the area's activities can be experienced at Catania Port and Catania Harbour. Etnaland and Gioeni Park are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Italia Station is 7 minutes by foot and Giuffrida Station is 11 minutes.
Popular Location

What's nearby

  • Via Etnea - 10 min walk
  • Historical Museum of the Landing in Sicily 1943 - 14 min walk
  • Bellini Gardens - 15 min walk
  • Roman Amphitheater - 15 min walk
  • Piazza Stesicoro - 15 min walk

Getting around

  • Italia Station - 7 min walk
  • Catania Central Station - 15 min walk
  • AirportFontanarossa Airport (CTA) - 19 min drive

Restaurants

  • Le Zagare — 1 min walk
  • Piazza Trento — 4 min walk
  • Trattoria La Norma — 4 min walk
  • Suribachy — 5 min walk
  • Trattoria Saltimbocca da Giancarlo — 5 min walk
View in a map

About this property

Mercure Catania Excelsior

Romantic Catania hotel in Borgo-Sanzio, walk to Via Etnea
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and self parking. All 176 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Mercure Catania Excelsior offers 176 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Catania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily: EUR 10 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian

Business services

  • Business center
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 11:30 AM
Express check-in

Check-out

Check-out before 12:30 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and is collected at the property in cash: EUR 2.50 per person, per night, up to a maximum of 4 nights. Guests exempted from the tax: Catania residents; exchange students; University students; children under 18 years of age; coach drivers and tour leaders for groups of at least 25 people (1 coach driver and 1 tour leader per group); disabled persons, patients, and their companions/helpers (max 2 per patient), subject to submission of proper documents to the property.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Frequently asked questions

Can I cancel my reservation for free at Mercure Catania Excelsior and receive a full refund?
Yes, Mercure Catania Excelsior offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Catania Excelsior cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Catania Excelsior?
As of Mar 2, 2021, prices found for a 1-night stay for 2 adults at Mercure Catania Excelsior on Mar 21, 2021 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Catania Excelsior pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.
How much is parking at Mercure Catania Excelsior?
Self parking is available for EUR 15 per day.
What time is check-in at Mercure Catania Excelsior?
Check-in is from 2 PM - 11:30 AM.
What time is check-out at Mercure Catania Excelsior?
Check-out is at 12:30 PM.
Where is Mercure Catania Excelsior located?
Located in Borgo-Sanzio, this romantic hotel is within a 10-minute walk of Malavoglia Fountain and Via Etnea. Catania Cathedral and Catania Port are also within 1 mi (2 km). Italia Station is 7 minutes by foot and Giuffrida Station is 11 minutes.
4.0
Very Good
Rating 5 - Excellent. 119 out of 368 reviews
5 - Excellent 32%
Rating 4 - Good. 171 out of 368 reviews
4 - Good 46%
Rating 3 - Okay. 52 out of 368 reviews
3 - Okay 14%
Rating 2 - Poor. 10 out of 368 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 368 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good location
The hotel is pleasant and the staff excellent - I experienced a really high level of service. I had a room overlooking Piazza Giovanni Verga, and I had a wonderful view of Mount Etna in the background. The room was spacious and comfortable with classical furniture. The carpets need to be changed, and the bathroom needs some upgrading, but apart from that everything was great. My only disappointment was with the breakfast. Due to Covid measures, there is no buffet, which is totally understandable, however, I wasn't expecting to be served cold scrambled eggs on a cardboard plate. The cutlery, glasses, etc were (biodegradable) plastic, and when I queried, they said "temporary hygiene measures", but it was very disappointing. Plates and cutlery can be washed at high temperatures. Much better than all this waste. The hotel has a garage where you can park (€15 per day), and the square right in front of it has plenty of parking spaces. Both options are very convenient.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catania Stay
Went in August 2020, Hotel staff were great, breakfast was also nice however had table service due to Covid. (Less choice than buffet) Hotel and room itself was nice, weather was amazing 30+ heat and not a cloud in the sky. Beach is 4km away (short taxi drive) sea is also like a bath in Catania due to how shallow it is. Quiet town but got enough bars and lively spots in the evening. Overall nice time away, would recommend 3/4 days.
Stayed 4 nights in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

3/5 Okay

Sad face IconDisliked: Amenities, property conditions & facilities
The place is tired and needs refreshing. The staff are equally uninspiring - nothing seemed to come naturally for example wiFi which is free was not offered and required vouchers etc. The room felt tatty and the bathroom was unwelcoming with silicone along bath etc peeling off. Pity. It’s in a prime location with good access to parking and Centre - Accor could do much better
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

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