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Opiniones de La Quinta Inn & Suites by Wyndham Austin - Cedar Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham Austin - Cedar Park
1010 E Whitestone Blvd, Cedar Park, TX

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 502 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 218 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 132 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 72 de 1003 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carolina

Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

2/10 Terrible

Juan

Viaje de negocios
No le gustó: Servicios
no order
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager , el 24 ago. 2023
Hi Juan, I apologize that you stay with us was not enjoyable. We are working toward making many changes. We do hope you will give us another chance.

2/10 Terrible

Hector

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Lo que no me gusto fue el trato del personal me cobraron dos veces y aún estoy esperando la devolución del dinero
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Carmen

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio, no hablamos inglés pero la recepcionista nos ayudó muchísimo
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

JOSE, PONCE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Localización
Se hospedó 5 noches en octubre de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Bueno para estancia breve.
Estancia breve. Recomendable para descansar y continuar el camino.
Se hospedó 1 noche en enero de 2022
Respuesta de Alex, el 10 ene. 2022
¡Gracias! Agradecemos sus comentarios.

8/10 Bueno

EMMA

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good !!
Se hospedó 1 noche en octubre de 2021
Respuesta de Alex, el 2 nov. 2021
We appreciate your feedback. Thank you for staying with us!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
Se hospedó 1 noche en julio de 2021
Respuesta de Albert, el 24 jul. 2021
Looks like we failed to fully meet your expectations. We hope to use your evaluation to help make us strive to be better.

10/10 Excelente

Maria Shantae

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very kind and friendly. I was able to checkin early which was a plus!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Edgar, el 6 may. 2024
Hi, Maria. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

4/10 Malo

Alison

Viaje familiar
This property had a terrible breakfast and the room was dirty. Would not stay here again ever.
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 6 may. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

4/10 Malo

Jason, Houston

No le gustó: Limpieza y condiciones de la propiedad
Did not have an issue with the building but they provided us a room that smelled horrible and very humid. I asked the front desk for a room deodorizer and it seemed really watered down and barely helped. A few hours later, we noticed the humidity in the room wasn’t going away. After inspecting the AC unit, I was able to see it was partially coming away from the wall, mildew was forming around the unit, and there were mold spores forming all over the drapes. I find it crazy that the person who cleaned the room didn’t notice any of these issues. They provided me another room to transfer into that was smaller and have not provided me any type of adjustment. What’s crazy is that the new room was also humid because the window was unlocked and left open the entire time.
Se hospedó 1 noche en mayo de 2024
Respuesta de Edgar, el 6 may. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

10/10 Excelente

Brianna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay.
Se hospedó 3 noches en abril de 2024
Respuesta de Edgar, el 6 may. 2024
Hi, Brianna. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 Bueno

Vincent

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The overall stay wasn't bad. However, the wifi didn't work, and I was told that I was just out of luck and would have to work around it. The room smelled of sweaty socks. When I booked the room, it was advertized that they had a jacuzzi. They did not. The towels are very, very small. I paid $533 for 3 nights. The place was decent, but definitely not for that price. Other than that, the staff was friendly and the place was overall clean and tidy other than the initial smell of the room.
Se hospedó 3 noches en abril de 2024
Respuesta de Edgar, el 6 may. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

2/10 Terrible

Hee Tae

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Too much noisy from freeway. Couldn't sleep
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 6 may. 2024
Thank you for staying with us. We apologize that you had issues regarding noise and are taking steps to address this. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

10/10 Excelente

Darlene

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was less than 10 minutes from the H.E.B. Center and it was close to a lot of food places.
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 1 may. 2024
Hi, Darlene. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

Veronica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfectly located near the music venue and lots of dining
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 1 may. 2024
Hi, Veronica. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 Bueno

Connie

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location and property.
Se hospedó 5 noches en abril de 2024
Respuesta de Edgar, el 29 abr. 2024
Hi, Connie. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

ABS

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spend the night beyond my expectation
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 29 abr. 2024
Hi, ABS. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

Priscilla N.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really liked the location.
Se hospedó 3 noches en enero de 2024
Respuesta de Edgar, el 29 abr. 2024
Hi, Priscilla. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

jing

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was booking the family suit, It was very perfect
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 22 abr. 2024
Hi, Jing. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

Janine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is only a minor issue but stepping into the bathtub was a bit slick. Mentioned this to front desk staff and they said that the showers were going to get non slip strips applied soon.
Se hospedó 2 noches en abril de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 Aceptable

Justin

Se hospedó 2 noches en abril de 2024
Respuesta de Edgar, el 6 may. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

6/10 Aceptable

Weston

Le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

10/10 Excelente

Alejandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, friendly staff and convenient location. The windows could use an upgrade as tge fwy noisemia intense. Also the wi-fi does not work.
Se hospedó 1 noche en abril de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 Aceptable

Daniel

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us. We apologize that we did not exceed your expectations. Your feedback is greatly appreciated and we hope for the opportunity to serve you again in the future.

8/10 Bueno

Glynn E.

Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

washington

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was nice and comfy. Big room. Towels soft. Work out room nice. Didn’t have enough time to use the indoor pool but I did go in. The area was nice and clean. I did not like the dogs in the eating area. I have dogs but don’t take them in an indoor eating facility. The fruits were not fresh for breakfast .
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 22 abr. 2024
Hi, Washington. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

6/10 Aceptable

Andi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Edgar, el 21 mar. 2024
Hi, Andi. Thank you for staying with us. We apologize that we did not exceed your expectations. If there is anything we could have done to make your stay better, please let us know. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

10/10 Excelente

Israel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta muy bien ubicado el hotel y muy buen servicio! Cuartos limpios y muy amplios!
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 19 mar. 2024
Hola, Israel. Gracias por quedarse con nosotros y por sus comentarios. Estamos muy contentos de que su estancia haya sido agradable. Esperamos volver a verte pronto!

10/10 Excelente

Yaskayra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 19 mar. 2024
Hi, Yaskayra. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

8/10 Bueno

Annikka

Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 22 abr. 2024
Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

10/10 Excelente

Iwan j

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar, el 19 mar. 2024
Hi, Iwan. Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon!

2/10 Terrible

LaToya

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Dirty room upon arrival
Se hospedó 1 noche en marzo de 2024
Respuesta de Edgar, el 13 mar. 2024
Hi, LaToya. Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

8/10 Bueno

James

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The traffic noise is sometimes disturbing.
Se hospedó 5 noches en marzo de 2024
Respuesta de Edgar, el 13 mar. 2024
Hi, James. We are so happy that your stay was mostly enjoyable, but are saddened to hear that the traffic noise was an issue. At the moment, we offer earplugs at the front desk, but in the future we hope to have better noise cancelling solutions. Thank you for staying with us and for your feedback. We hope to see you again soon!

6/10 Aceptable

Charles

Viaje en pareja
No le gustó: Condiciones de la propiedad
Condition of property aged. Have stayed in two different rooms during last two weeks and safes had no power. Soap allocation laughable. Ran out of eggs two mornings.
Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar, el 11 mar. 2024
Hi, Charles. Thank you for staying with us. We apologize that we did not exceed your expectations. We are taking steps to address the issues you had with your room safe, soap, and breakfast. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

2/10 Terrible

Erica

Viaje en grupo, Viaje con mascota
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awful awful awful experience. The staff was beyond ignorant. The rooms are deplorable. The bathtub even had scum ring around it. Not what i needed after a 24hr drive with insurance on my trip i still couldn’t get my money back. Great customer service.
Se hospedó 2 noches en marzo de 2024
Respuesta de Edgar, el 11 mar. 2024
Hi Erica. Thank you for staying with us. We apologize that we did not exceed your expectations and are taking steps to address the issues you faced. Your feedback is greatly appreciated. We hope for the opportunity to serve you again in the future.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Manager, el 4 mar. 2024
Hi Cynthia, Thank you for your feedback, we are so pleased that you enjoyed your stay with us, we look forward to seeing you on your next visit.

10/10 Excelente

Armando

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional service from Sandra at the front desk! Her warm welcome and attentive assistance made our stay at La Quinta Inn & Suites truly memorable. She went above and beyond to ensure we felt welcomed and valued throughout our visit. Kudos to Sandra for exemplifying top-notch hospitality!
Respuesta de Executive Manager, el 29 feb. 2024
Hi Armando, We are very pleased to hear you enjoyed your stay with us. I will pass you very kind feedback to Sandra. We look forward to seeing you again.

10/10 Excelente

philip

Le gustó: Limpieza y servicio y personal
Great
Se hospedó 1 noche en febrero de 2024
Respuesta de Executive Manager, el 29 feb. 2024
Hi Philip, Thank you for staying with us and for your feedback. We are so happy that your stay was enjoyable. We hope to see you again soon.

6/10 Aceptable

Mary

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff helpful, breakfast good. Had problems with door locking. Would not recognize key at times, then if it did, handle would not open. Do not stay in a room here if you have key /door issues, ask for another room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Executive Manager, el 29 feb. 2024
Hi Mary, We again apologize for the issues you had. Thank you for taking my call, that really helped me to better understand the issues with the lock. We replaced the lock to make certain there will not be any other issues. We hope you will visit us again soon.

4/10 Malo

Christi, FORT WORTH

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Property was being updating. The room I was in did not have a deadbolt on the door. Since i was traveling alone, i did not feel very safe. It's an older hotel and was not in the best shape. Several other options in the same area.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager , el 25 feb. 2024
Hi Christi,I am sorry to hear you did not enjoy your stay with us. All the guest rooms do have a deadbolt lock. There are two locks on the doors, after you are inside the room, and close the door you here a click, that is the automatic deadbolt locking. There is also a safety latch on the door that when engaged only allows the door to open a few inches. Again, I am very sorry that you did not enjoy your stay. We try to keep our guest safety and comfort as our number one priority.

10/10 Excelente

carlos

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and good breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 19 feb. 2024
Hi Carlos. Thank you for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again soon.

6/10 Aceptable

dahlia

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The back door did not have key card security. Additionally, we left a moist heating pad in the microwave when we checked out and when we called to claim it in lost in found, it was not turned in. We can only assume someone at the Inn decided to keep it. It's value was about $15.00. It would have been nice to have a couple of 12 oz bottles of water in the room not one mini bottle! Never seen a breakfast bar without bananas.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager , el 16 feb. 2024
Hi Dahlia, Thank you for staying with us. I truly apologize that your stay was not as enjoyable as it should have been. Housekeeping turns in everything that is left in the rooms, I am not sure what happened, but I will look into this. We are in the in process of getting the hall doors locks updated, We do hope you will give us an opportunity to provide better service on your next stay.

8/10 Bueno

Ashley

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds were great! Hot water never really got hot in the shower but everything else was good. Staff was great!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager , el 13 feb. 2024
Hi Ashley, Thank you so much for your feedback. We are so happy that your stay with us was enjoyable. I do apologize about the issue with the hot water, we are in the process of getting that fixed. We hope you will visit us again soon.

8/10 Bueno

abel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 9 feb. 2024
Hi Abel, Thank you for taking the time to share your feedback. We hope you visit us again soon.

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Na
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 9 feb. 2024
Hi Keith, Thank you for staying with us and we are very happy to hear your stay was enjoyable. We hope you will visit us again soon.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and modern looking. Spacious rooms comfortable beds A .
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager , el 2 feb. 2024
Hi Linda, We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

MICHAEL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked it because it was quiet, clean, convenient, friendly and easy to park and get to my room I didn't like the wall heating/cooling unit....too noisy and not enough control over the functions. It's typical for many motels but I have never cared for these type systems
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager , el 30 ene. 2024
Hi Michael, Thank you for your feedback. We are updating the units to quieter ones as we replace them. We hope to see you again.

10/10 Excelente

Bryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager , el 30 ene. 2024
Hi Bryan, We are so pleased to hear your stay with us was enjoyable. We hope you will visit us again soon.