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I was delighted with the cordial and obliging staff. Everyone Including the front desk, spa staff, and concierge were all incredibly friendly and helpful. I had an excellent experience and will definitely return!!!
Spent a great weekend at Sheraton. Quick and easy check in (check out though for sunday is very busy). New furnitre and decor as the hotel has recently undergone renovations. Helpful staff and concierge service. Comfortable beds and great linen. Room also nice size. Would recommend they provide shower ...
We got there and were looking for some where to park so we could check in. All we found was parking across the street with a sign that said "Hampton Inn" parking. We figured they'd only charge for non guests..NOPE. The attendant said everyone pays. When I went inside to check in I asked the front ...
The staff were all warm and welcoming, and there are great shops and places to eat within a short walk. Miss Gerri, the concierge, was very helpful and knowledgeable. The room was comfortable and we very much enjoyed our stay.
Very friendly and helpful concierge , very livable condo though we did not use the fabulous brand new appliances. 15 street is a bit narrow and crowded but the wide streets with lots of restaurants and shops are within a short walking distance. It is best for longer stays , we had only 3 nights.
We loved this hotel. Holly, the Concierge, was very kind and helpful, along with all of the other staff. We enjoyed our stay very much.
Just stayed for one night room was ready early very accommodating concierge extremely comfortable beds very close to everything
This booking was part of an Expedia package. Location sounded good and, of course, the package price was right. We were warmly greeted at check-in by Joe, the concierge. We interacted several times with Joe during our stay and found him engaging and helpful beyond what was expected.
Classy hotel with friendly staff on Rittenhouse Square, a great location in Philly. We arrived late and ordered a room service dinner at 10:30. The meal was prompt and delicious. The breakfast is served in their LaCroix restaurant, an elegant space, and featured a buffet for our famished son and ...
We had several issues with our reservations but, the staff went out of their way to fix them. From reservations , to the front desk, to the concierge we were treated the way you should be treated when there is a problem. Find a solution and take care of the problem. This was not the case with the ...
Hotel was very nice and within walking distance to the historical sites. The hotel staff were very friendly and efficient. The concierge staff provided excellent directions and restaurant suggestions. The room was spacious and well appointed. The breakfast buffet was excellent in the hotel ...
The staff was extremely courteous and professional - from the doorman to the front desk to the housekeeper. The room was clean and neat with a view of the street and curtains to keep out the light.
Outstanding staff. No wait for elevators. Club floor open all day with great food and drink. Great location...close to excellent restaurants.
Good hotel when price is competitive. Otherwise, would have been pricey at retail.
This hotel was very clean and the concierge was very nice and welcoming! It is located in a great spot near the liberty bell and Independence Hall. The room was very clean and spacious and it was very pleasing to stay at.
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