Hotels near 11th St Station

"The dining staff was excellent!"

"Very clean "

"The hotel is beautifully decorated. The rooms are gorgeous. The hotel offers all you need to enjoy your stay and is centrally located to the best parts of Philly. "

"Front desk staff was very friendly and helpful. I am not sure if you have to request housekeeping to clean your room but they never cleaned my room. I stayed from Friday to Monday morning. There was also a shortage of towels and wash clothes. Housekeeping staff was extremely overwhelmed and frustrated with management. Many were overheard complaining as I walked down the hall while they were cleaning rooms for more guests. The location was super convenient for Penn Relay events. I would stay here again, but request that my room be refreshed daily."

"Clean room; however, room service was non-existent. I called several times to place an order, no answer at each attempt (5). I had a migraine and did not feel well. I just wanted to eat and take my medication and try to get some sleep before flying out early the next morning. Despite my best efforts and talking to the front desk three times over a span of 5/6 hours. I drifted off then woke up twice. Room service took approximately 6 hours after my initial attempt. I had to get aggressive for someone to walk over from the front desk to the Restaraunt for someone to answer the phone and take my order. When I inquired if they offered sweet potato fries, the gentleman said "I don't know, they just told me to answer the phone and fill in", very rudely I might add. I choose certain hotel chains for the amenities such as room service. I was made to feel as if I was bothering them despite room service being offered as an amenity. Needless to say I will not be staying at this particular hotel again. I waited 3 hours after I was told they would call and take my order. When I called back to the front desk after hour 5, I was made to feel that I should just get up and go get the food, horrible customer service. I've never complained on a hotel and I travel for work and personal business at least 10/15 times a year to include international travel. Never in my life...deplorable. I am such a patient forgiving person, but this hotel, awful staff."

"Great hotel only had snacks in the lobby which were great HUGE tv to watch the game on I mean HUGE very nice hotel everything was on Point - parking is like 60 for 24 hours valet only which I feel Is kinda allot though BUT self park across the way is the same $$ soooo"

"Great hotel in the Philadelphia area, rooms were great, spacious, clean and so comfy. The staff was always willing to help and all so kind. parking was so easy we parked in the adjacent lot right next to the hotel, easy in and out. I highly recommend this historic beautiful hotel."

"Front desk man at.night was overcooked and the hotel was overbooked and its been a week and um still waiting for my refund, very nice plave but ridiculous to get a room there tells you multiple rooms are available but they have been sold out for hours bow while people are still buying for ridiculous prices and thinking they have a room waiting for them...ruined my whole honeymoon..."

"The room was very well designed. Lots of hangers, nice amenities without being wasteful (great dryer, shower cap and amenity kit is all I need) , comfortable bed, good sitting area. "