Viajes a Chalais Todo Incluido Vuelo + Hotel

The staff was very helpful on giving instructions on how to get to the Christmas Market via public transport. The room was nice and cozy, room service food was really great

Maravilloso hotel, con muchos detalles, decoraciòn muy bella, con mucho encanto de diseño y decoraciòn. Servicio y atenciòn excelente. Me encantò que puedes tomar café o té en el lobby pero en una sala muy bella a un costado. Tiene el restaurante más famoso y delicioso del casco històrico. Muy céntrico, fácil caminas a todas partes y accesibilidad a medios de transporte. Muy recomendable, nos ha encantado 👏👏👏👏

My experience was somewhat disappointing, as it is considered one of the best hotels in Montreux and the service and facilities left something to be desired, starting with the room, which is quite simple and lacks basic amenities such as heated floors, or even carpeting, since in this cold season it is quite uncomfortable to get out of bed to go to the bathroom and find the floor so cold, and when you get out of the shower you feel immensely cold. The attention of the staff in general also leaves a lot to be desired, since sometimes they are not even friendly.