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SpringHill Suites by Marriott Charlotte Southwest

2.5 out of 5

Overview of SpringHill Suites by Marriott Charlotte Southwest

Photo gallery

Featured Image
Outdoor pool
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationCharlotte Premium Outlets4 min drive
    Popular LocationUnited States Citizenship and Immigration Services office6 min drive
    Popular LocationYork Road Community Park6 min drive
    AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)12 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

  • Suite, 2 Queen Beds, Non Smoking

    Photos of Suite, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 6
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Non Smoking

About this area

Charlotte

SpringHill Suites by Marriott Charlotte Southwest is located in Charlotte. Charlotte Premium Outlets and EpiCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium.
Visit our Charlotte travel guide
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Map
Popular Location

What's nearby

  • Charlotte Premium Outlets - 4 min drive
  • United States Citizenship and Immigration Services office - 6 min drive
  • York Road Community Park - 6 min drive
  • Carowinds Theme Park - 9 min drive
  • Billy Graham Library - 11 min drive

Getting around

  • Charlotte Station - 17 min drive
  • I-485 - South Blvd Station - 7 min drive
  • AirportCharlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • Saffron Indian Cuisine — 3 min drive
  • Wild Wing Cafe — 3 min drive
  • Mac's Speed Shop — 3 min drive
  • McAlister's Deli — 3 min drive
  • Salsa's Mexican Grille — 3 min drive

About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel in Charlotte with free breakfast and free area shuttle
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a coffee shop/café, and coffee/tea in a common area. All rooms are individually furnished and offer free WiFi and free local calls. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and refrigerators.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Electric car charging station
  • Free area shuttle up to 5 miles
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:00 AM–8:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space (430 square feet)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

See similar properties

Charlotte
Charlotte
Hotel
Hotel
Air conditioned
Air conditioned
Business friendly
Business friendly
Guest rating 4.5+
Guest rating 4.5+
2 star
2 star
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

Frequently asked questions

Can I cancel my reservation for free at SpringHill Suites by Marriott Charlotte Southwest and receive a full refund?
Yes, SpringHill Suites by Marriott Charlotte Southwest offers free cancellation on select room rates, because flexibility matters! Please refer to SpringHill Suites by Marriott Charlotte Southwest cancellation policy on our site for more details about any exclusions or requirements.
Does SpringHill Suites by Marriott Charlotte Southwest have a pool?
Yes, this property has an outdoor pool.
Is SpringHill Suites by Marriott Charlotte Southwest pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SpringHill Suites by Marriott Charlotte Southwest?
Self parking is free at this property.
What time is check-in at SpringHill Suites by Marriott Charlotte Southwest?
Check-in is from 3:00 PM - anytime.
What time is check-out at SpringHill Suites by Marriott Charlotte Southwest?
Check-out is at noon.
Where is SpringHill Suites by Marriott Charlotte Southwest located?
Situated in Charlotte, this hotel is 2.3 mi (3.7 km) from Charlotte Premium Outlets and within 9 mi (15 km) of Carowinds Theme Park and Billy Graham Library. Charlotte Convention Center and NASCAR Hall of Fame are also within 12 mi (20 km).
4.6
Wonderful
5 - Excellent
49
4 - Good
18
3 - Okay
2
2 - Poor
0
1 - Terrible
2

4.9/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was VERY friendly and accommodating. Room was GREAT!
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great the breakfast could’ve been better.
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
Great hotel! New, confortable and conveniently located. Close to where I needed to be. Roomy and very nice. Would stay here many more times!
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Poor customer service, NO breakfast
The hotel was really nice, clean and modern; however the customer service was the worst I have experienced from any hotel I’ve ever stayed at. First I left my mask upstairs by accident and was on the way back up to get the mask when one of the employees said “ma’am you have to have a mask on.” I know this and understand she was just doing her job. I then replied and told her I had left it upstairs, but was on the way back up to get It. She then rudely Said “well we expect you to have them on at all times” (while sitting down in the lobby on her phone with some guy and he was laughing when she said this). It was not what she said, it was how she said it. Not only could she have said it in a better tone, it made my experience less pleasant. Not once was I rude or unpleasant with anyone so I expect to be treated with the same respect. Also, I called down to the front desk to ask for more towels and wash cloths and the person that answered the phone was unfriendly and sounded as if she didn’t want to be at work. Jenny was the most pleasant person that I dealt with during my stay. AND to top it all off, there was NO breakfast. The employee had told me it was first come first serve, however there was no breakfast on either day. I was even down there 5 mins early and NOTHING. I cancelled one booking to stay at this hotel because it seemed like a better option, but I regret doing so! I will NEVER stay here again.
Stayed 2 nights in Jul 2020

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