Terrible, its not a hotel its a Sanatorium!
Posted Apr 4, 2016 on Hotels
I was very surprise, to find out at my arrival that the hotel/Resort is mostly an elderly care facility for sick elderly people. The whole resort had more a sanatorium feeling. Our hotel bathroom was just smelling like a hospital bathroom. We saw mostly lonely elderly sick persons wheeled around by there pretty nurses. The whole atmosphere was very depressing and not very relaxing. I was on vacation with my 10 year old daughter. I don't think, it is a good fit, to combine a hotel and eldercare facility together. With all the nurses around, I had the feeling I am in a hospital. Who likes to spend there vacation in a hospital! Please, don't get me wrong, we are all getting old, nothing against older people. It was not a happy elderly care facility at all. It was not mentioned in my booking that the resort Suansawan is mainly a care facility for elderly sick people which I find very unfair.It would be fair only fair to get an refund back. The restaurant menu was very poor for Thai standard, breakfast was terrible, tables were broken, the plastic breakfast dishes were not clean properly, glasses are dirty and the serving dishes were dirty ,too.The whole experience was a great dissapointment. The cocktails were not to bad.