Ratings based on 1,140 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 20, 2024 on Expedia
The hotel really looks nice and 5 star
by A verified traveler
Posted Jun 17, 2024 on Expedia
Great location, wonderful staff (shout out to Martin who helped whenever needed). Quiet room upgraded to face the river- perfect. Breakfast could be better. But it was okay. Baked goods not buttery— supplied by the nearby Lidl?— and not much choice of cheese, no fish. But adequate and we found it was extremely easy to get around town from this hotel.
Comment from Hotel Management
Jun 18, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Tammy, Thank you for taking the time to leave a review. We are delighted you enjoyed your stay and will pass your feedback on to the relevant department.
by A verified traveler
Posted Jun 17, 2024 on Expedia
Great location. Staff very helpful and friendly.
Comment from Hotel Management
Jun 17, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Cheo, Thank you for such a fantastic review.
by A verified traveler
Posted Jun 16, 2024 on Expedia
Very nice hotel, super friendly staff and nice location.
Comment from Hotel Management
Jun 17, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Bruno, Thank you for your great review.
by A verified traveler
Posted Jun 15, 2024 on Expedia
No one could figure out where the front door was, it was almost humorous. The hotel was very nice.
Comment from Hotel Management
Jun 17, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Melissa, The front of the hotel is part of the old Custom House in Glasgow which is a listed building, we fly a large Clayton Hotel flag just above the front door in order to make it easier. We are delighted you did find us and that you enjoyed your stay!
by A verified traveler
Posted Jun 14, 2024 on Expedia
We enjoyed our room. It’s a tricky hotel to enter if you have luggage because you have to haul it up some steps. When we checked in we were instructed to go down the stairs and through the lounge to get to our elevator. When we asked if there was an elevator to bring us down so we didn’t have to haul our luggage down a bunch of stairs, we were told no. So it wasn’t a good first Impression.
Our room itself was lovely and they have late night room service which we found very convenient.
The next day someone else was working reception and was instructing a new group how to access the elevators down to the lounge as they were in the same wing as us. So I think it was the person who checked us in that didn’t give us that option even though there were two of us and 5 suitcases. We managed though and after that we did enjoy our stay.
Comment from Hotel Management
Jun 17, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Andrea,Thank you for taking the time to leave a review of your recent stay, we are glad to see that you enjoyed it. Please accept my apologies for the confusion regarding lift access. We do have lift access to all floors of the hotel (and from the main entrance in order to avoid the steps up to the front door) I am sorry this information was not relayed to you.
by A verified traveler
Posted Jun 12, 2024 on Expedia
Comment from Hotel Management
Jun 13, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Robert, Thank you for the 5 out of 5 review!
by A verified traveler
Posted Jun 11, 2024 on Expedia
Comment from Hotel Management
Jun 12, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Danielle, Thank you for the 5 out of 5 review
by A verified traveler
Posted Jun 10, 2024 on Expedia
The Clayton Hotel was incredible, the hospitality, the room, the location were all outstanding.
Comment from Hotel Management
Jun 11, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Connor, Thank you for your positive feedback, we are delighted you enjoyed your stay.
by A verified traveler
Posted Jun 9, 2024 on Expedia
Comment from Hotel Management
Jun 11, 2024 by Clayton Hotel Glasgow, Hotel Management
Hi Karen, Thank you for the great review!
