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Opiniones de WoodSpring Suites College Station

2.5 out of 5
WoodSpring Suites College Station
620 N. Earl Rudder Freeway, Bryan, TX

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 133 de 575 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 150 de 575 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 122 de 575 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 575 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 93 de 575 opiniones" "

7.4/10

Limpieza

7.2/10

Servicio y personal

5.6/10

Servicios

7.0/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Carlos

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sábanas apestosas, ascensor dañado, baños asquerosos y en mal estado. No lo recomiendo en lo absoluto
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Hector

Le gustó: Servicio y personal
No le gustó: Limpieza
Tiene un olor peculiar en el pasillo del tercer piso donde me tocó, y el aire de ese pasillo no funciona solo está prendido pero no sale frío
Se hospedó 4 noches en agosto de 2023
Respuesta de Management , el 29 sept. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accomodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Elsa, Greensboro

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
there were a lot of cockroaches the elevator has an unpleasant smell
Se hospedó 1 noche en junio de 2023
Respuesta de Amber - General Manager, el 30 jun. 2023
Thank you for taking the time to complete our survey, I would like to apologize for not meeting your expectations. We will take your feed back and address these issues.

10/10 Excelente

Saul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 9 noches en mayo de 2023
Respuesta de Amber - General Manager, el 30 jun. 2023
Thank you for taking the time to complete our survey. We value your feed back and hope to see you again in the future.

10/10 Excelente

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent 🙏 thank you
Se hospedó 2 noches en mayo de 2023
Respuesta de Amber Nearn - General Manager, el 10 may. 2023
Thank you for taking the time to complete our survey. We hope to see you back in the future

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good 👍👍
Se hospedó 7 noches en abril de 2023
Respuesta de Amber Nearn - General Manager, el 10 may. 2023
Thank you for taking the time to complete our survey.

8/10 Bueno

Enrique

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy agusto
Todo estubo muy bien en limpieza y comodidad me gusto regresaria otra vez
Se hospedó 4 noches en julio de 2021
Respuesta de nmartinez, el 19 jul. 2021
Gracias.

2/10 Terrible

Ashley

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Muy mala experiencia mi hija y yo hicimos reservación y cuando llegamos nos dijeron que no tenían cuartos disponibles y no les importó dejarnos sin habitación en un fin de semana que era casi imposible encontrar en otro hotel ya que eran días de graduaciones en la universidad de A&M
Se hospedó 2 noches en marzo de 2021
Respuesta de nmartinez, el 29 abr. 2021
We are sorry your experience was not satisfactory. We hope to have another opportunity to welcome you back and ensure that your next stay will be satisfactory.

4/10 Malo

YANETH

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 26 ago. 2019
Thank you for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo muy bien me atendieron de maravilla muy limpio el cuarto y todo muy bien
Se hospedó 1 noche en enero de 2019
Respuesta de Manager, el 2 feb. 2019
Thank you for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2018
Respuesta de Manager, el 1 nov. 2018
Thank you for your review.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La habitación tenia muy mal olor. Aunque la habitación cuenta con cocineta no hay ningún utensilio de cocina ni siquiera una cafetera.
Gracias por alojarse en nuestro hotel.

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal

2/10 Terrible

Pablo

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Run down, no lobby area won’t book again.
Se hospedó 1 noche en mayo de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Christopher

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
That Place was Super Trash
Se hospedó 4 noches en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Nallely

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entire property smelled horribly. Cigarettes, weed, you name it. The room was very dirty. Everything is broken.
Se hospedó 2 noches en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I hate to say it but this was a terrible place to stay! First they gave us a dirty room. Then assigned us to another room and the key didn’t work. It took over half an hour just to get a working key and a clean room! But it gets worse…the room had literally NOTHING inside. There was no shampoo or even soap to wash our hands. No cups, no hand towels and not even a bath mat for taking a shower. And it gets worse - the light was out in the bathroom. The front desk basically told us too bad we are overbooked. I asked if they could at least get us a light bulb and we would change it ourselves. She said yes but we never heard from her again and anytime we passed by the front desk there was a long line. So we had to take showers in the dark with no bath mat. We did manage to get a broken bar of soap from them. It had to be the worst place I have ever stayed!!!
Se hospedó 1 noche en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Bueno

Brandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Maryleeyn

Good
Se hospedó 1 noche en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Olga

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Albert

Se hospedó 1 noche en marzo de 2024
Respuesta de negitive, el 10 may. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Khan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I already left this nasty place.
Se hospedó 14 noches en febrero de 2024
Respuesta de negitive, el 9 mar. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Malo

Eric

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de negitive, el 29 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Jodie

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no towels in the room and I saw a housekeeper and she said towels were getting washed and that she was not a laundry person, the hotel smells like marijuana everywhere, this hotel is more like apartments. If I’d check out manager said I could not get a refund. I do not I repeat I do not recommend this motel at all.
Se hospedó 2 noches en febrero de 2024
Respuesta de negitive, el 29 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Lariesa

No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de survey, el 29 feb. 2024
Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

NGATA

Se hospedó 2 noches en febrero de 2024
Respuesta de negitive, el 29 feb. 2024
n behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Aloysius

Viaje de negocios
Le gustó: Servicio y personal
Respuesta de negitive, el 29 feb. 2024
n behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Jenny

Respuesta de negitive, el 29 feb. 2024
n behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Ray

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was dirty sticky floors a dirty used cindom in the restroom one towel was left for me too use the elevator stopped working and thier were roaches in my room!!!
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Anjelica

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed for 1 week& throughout it nothing but problems. Wi-Fi only connects to phone devices. No consoles or gaming devices. When I asked the staff they had no idea how to give access to devices nor who to call. after searching the site. I found a 800# for reservation whom were no help fixing the issue nor guiding me to anyone who could fix it. On top of this the elevator broke for 2 nights. There was dog poop&clay trailing from the lobby into the elevator when it was functioning again. The cleaning staff were spraying bleach on handles&floor. The WORST experience of this entire trip was coming back to our room at 12am to find our hotel door security latch was so loose that it stopped the door from being opened fully after accessing it with our room card. After going downstairs to find the lobby closed, I called the personal number printed near the phone for late night assistance being that the #500 number in the office kept ringing with no staff present. After calling 3 times a sleeping staff member (tabitha?) answered and came to help. Upon her arrival she discovered she didn’t know how to unlatch the door. I asked her to call her maintenance team she explained they didn’t have 1. So she called her boss (destiny) who screamed at her through speaker phone that it was late and not her problem and arguing with me. They gave us tools to open the door instead of trying themselves. @2am they gave us another room until the DM came the next morning to open our door!
Se hospedó 7 noches en diciembre de 2023

4/10 Malo

Monica

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Property smell like cigarette. I got a headache from the smell
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

Viaje de negocios
Unsafe/ Unsanitary
Towels on floor, “king bed” was not king size and only had one pillow, no soap bars or soap at all, dirty everywhere, doors broken. Unsafe. Unsanitary. Unclean. I don’t know how they passed safety inspection.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Cody

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I got to the property, I checked in and got to my room. There were roaches crawling around, trash left in the room, the hallways were filthy with trash. I tried to cancel for the rest of the week and was told they don’t do cancelations or refunds. The GM was extremely rude and argumentative and does not know how to speak with customers. Lost all my money for one night in a filthy hotel. Don’t waste your time or money with this place.
Se hospedó 6 noches en diciembre de 2023

6/10 Aceptable

Heather

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Ryan J.

No le gustó: Limpieza y condiciones de la propiedad
The staff was Excellent hands down but my issue was with the room being dirty and sheets were not clean and roaches i told mangement and nothing was done i had to clean the room myself wipe down everything and put clean sheets on the bed.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Veronica

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Galo

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cucaravhas, dirty, bad odors, terrible.
Se hospedó 7 noches en noviembre de 2023

2/10 Terrible

Betty

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room had one pillow for two people No towels! Took 3 calls to get some! Rusty fridge! Drawer missing in the kitchen! My worst night ever!! That place needs a overhaul! Can’t believe Travelocity would have a place like that on their list!!Was a Dump!!Only thing good thing good was close to places to eat!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

10/10 Excelente

Angelica

Se hospedó 8 noches en noviembre de 2023

2/10 Terrible

Aleksys

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible. Don’t stay here.
Se hospedó 2 noches en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

2/10 Terrible

Diana

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
The room was not ready . They didn't have another room
Se hospedó 4 noches en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

2/10 Terrible

Rebecca

Se hospedó 14 noches en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

8/10 Bueno

Joseph

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 9 noches en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

6/10 Aceptable

Michael

Le gustó: Servicio y personal
TV remoted did not work. Floor turned feet black when bare-footed. STaff is good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

10/10 Excelente

Ruby

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worker's are very polite
Se hospedó 11 noches en octubre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us.

4/10 Malo

Cindy

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de negitive, el 2 dic. 2023
Thanks so much for sharing your experience with us. We will use your comments to improve for future visits.

4/10 Malo

Franshawn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Go to motel 6!
They gave my family rooms away after we reserved them, there was rotten food in the refrigerator hair in the bathtub and the floor was nasty the hallway smells like dogs and cigarettes smoke. Front office was okay but could have been more professional. But don't stay here unless you absolutely have to or just sleep in your car.
Se hospedó 3 noches en noviembre de 2023
Respuesta de survey, el 2 dic. 2023
Thanks so much for sharing your experience with us.

10/10 Excelente

Mack

Le gustó: Limpieza y servicios
Wonderful
Se hospedó 1 noche en octubre de 2023
Respuesta de survey, el 10 nov. 2023
Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Kent

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible property. More of a flop house than a hotrl
Se hospedó 2 noches en noviembre de 2023
Respuesta de negitive, el 10 nov. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your accommodations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.