Custonaci Vacations from $1,134

We went on a family holiday here. We had an absolutely lovely time. All the staff were amazing, the food was fantastic. Everyone was so friendly. My kids keep saying they can’t wait to go back! We’re vegetarian and there were plenty of vegetarian options for us.

Seeing Palermo is a once in a lifetime experience. Eurostars Centrale Palace is in a once grand "building" and visiting here is a true traveling back in time. This Sicilian 4 star hotel does not equal a US 4 star standard and may not meet expectations. The hotel is located in old town that is very much reserved for tourists with prices to match. It is in a very busy pedestrian walking center that is active and alive until after midnight each night. Hotel staff was very accomodating and they did try their.best within limits. Some staff members did not speak fluent English therefore be prepared to seek assistance multiple times or be ready to resolve your own issues with a smile.

This is a 5-star hotel, but for 2 reasons, it’s not operating at the 5-star level. To be fair, let me list the good things first. The physical plant is excellent. The room looks and feels brand new. Everything is top notch and works flawlessly. It is spacious, with high ceiling, and a very comfortable bed. The rest of the building is also in excellent condition, not to mention the gorgeous design. Now for the 2 flaws. The 1st problem is the location. It is a good location but to reach the historic center, there’s still a 15-20 minute walk through a busy part of town. Moreover, there isn’t a lot of space on the sidewalk in front of the hotel. For a hotel of this caliber, one expects a grand entrance of some sort. Not only is there no such thing, it’s almost dangerous right in front of the hotel. The narrow sidewalk is taken up by parked vehicles so that pedestrians essentially have to walk in the streets with cars and buses zipping by. This is not the hotel’s fault. It’s everywhere like this in Palermo, nonetheless, this is unexpected for such a high class establishment. Then there’s the service. It’s decent but spotty. Once at breakfast, I asked for tea. The 1st server completely forgot. The 2nd brought hot water but not the tea bags. I had to ask a third one. Eventually, the teabags were brought but no apology was offered. There is turn-down service but inexplicably, one my last evening, there was none. Someone did knock at my door to ask if the room was OK. Strange!

Simply an amazing hotel. It was so inspiring to be sleeping in a great hotel that was covered in art. My kids really enjoyed it too. Claudio was a fantastic host, and the breakfast was amazing. Would come back in a heartbeat.

Our stay at Villa Athena was amazing. The view of Concordia from our room was breathtaking. The staff was professional, thoughtful and always doing little things to make our stay special. We took advantage of the experiences that the hotel offered. We had a cooking class and had a picnic at Athena Farms. The spa was nice and the massage heavenly. Each meal in the terrace was delicious. It was a respite in the middle of our trip. We will cherish the memories made at Villa Athena.