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Opiniones de Holiday Inn Express Derby Pride Park, an IHG Hotel

3 out of 5
Holiday Inn Express Derby Pride Park, an IHG Hotel
Wheelwright Way Pride Park, Derby, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 440 de 910 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 351 de 910 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 910 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 910 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 910 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Washington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Simon Dutton - Guest Services Manager, el 11 ene. 2020
Dear Washington Thank you for the awesome 10 out of 10 Score of the Holiday Inn Express Derby - Pride Park We hope to see you again in the near future Kind Regards

10/10 Excelente

Miguel Ángel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo Perfecto.
Se hospedó 3 noches en julio de 2017

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice change from the B&B we have stayed in so far.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Operations Manager, el 13 may. 2024
Thanks for the amazing review, Keith!All the best,Jack

10/10 Excelente

Chelsea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very helpful
Se hospedó 6 noches en abril de 2024
Respuesta de HOM, el 2 may. 2024
Wow, 5-stars! Thanks so much, Chelsea. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Jack - Hotel Operations Manager.

8/10 Bueno

Lauraine

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de HOM, el 25 abr. 2024
Hi Lauraine, thanks for the amazing rating. We hope to see you again and All the best, Jack - Hotel Operations Manager.

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de HOM, el 3 abr. 2024
Wow, 5-stars! Thanks so much, Simon. We hope to welcome you back and All the best, Jack - Hotel Operations Manager.

8/10 Bueno

Nathan, Newcastle

Le gustó: Limpieza, servicio y personal, servicios
Good hotel in a convenient location 15 mins walk from city centre and close to train station. Good room air but air con units noisy good breakfast busy at peak time. Only down side very poor evening food menu and over priced compared to other budget hotels.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Operations Manager, el 2 abr. 2024
Thanks for the review, Nathan.We're pleased to hear that you appreciated our hotel as well as its location!All the best,Jack

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked to watch a football match with my son. Bars and restaurants on the doorstep. Football ground only 10mins walk. Excellent location. Staff super friendly. No faults whatsoever.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Operations Manager, el 2 abr. 2024
Thanks for the lovely review, David.We're pleased to hear that our location was well-suited for your trip!It's great to hear our team made sure you had a pleasant stay. We'll let them know what you've said!All the best,Jack

10/10 Excelente

Jeanette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great price. Easy walk into the town. Friendly staff. Lovely breakfast. We were really pleased with our stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Operations Manager, el 19 feb. 2024
Thanks for the review, Jeanette.We're so pleased to hear that you had a lovely stay!All the very best,Jack

6/10 Aceptable

Stuart

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
air conditioning rattled all night, I was not moving rooms at 10pm so my fault?
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Operations Manager, el 19 feb. 2024
Thanks for the review and feedback, Stuart.It's unfortunate to read that you encountered this issue, our team will look into this for future services.All the best,Jack

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short break in Derby
Just here for 2 nights. Hotel and room had everything we needed. Location was c good and you can walk into the centre along the river
Se hospedó 2 noches en febrero de 2024
Respuesta de HOM, el 15 feb. 2024
Thanks for the 10/10 rating, Christine. We are chuffed to see our hotel ticked all your boxes! We hope to welcome you back and All the best, Jack - Hotel Operations Manager.

8/10 Bueno

eugene

Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Operations Manager, el 2 abr. 2024
Thanks for the review, Eugene.All the best,Jack

10/10 Excelente

Cam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de HOM, el 5 feb. 2024
Wow, 5-stars! Thanks so much, Cam. We hope to welcome you back and All the best, Jack - Hotel Operations Manager.

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de HOM, el 29 ene. 2024
Hi Patricia, thanks for the amazing rating. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Bueno

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value for money
Everything as expected. Great for a large group of friends. Short taxi into town. Shame hotel bar was shut on our return but it was 01.00hrs :-) Good value for money and on site parking a bonus which is something the hotels in the centre don’t have.
Se hospedó 1 noche en enero de 2024
Respuesta de HOM, el 9 ene. 2024
Robert, thanks for the amazing rating. Thanks for the feedback and we hope to welcome you back soon. All the best, - Hotel Operations Manager.

8/10 Bueno

Neil

Se hospedó 1 noche en diciembre de 2023
Respuesta de HOM, el 2 ene. 2024
Neil, thanks for the amazing rating. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Excelente

Jemma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good stay. Close to town. Lovely breakfast in the morning - sausage, bacon scrambled egg beans toast Cereal and fruit and yogurt. We are vegetarian so just had egg and beans
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Operations Manager, el 29 dic. 2023
Thanks for your top marks, Jemma.Hoping to see you again soon. All the best, -

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de - Hotel Operations Manager, el 29 dic. 2023
Thanks for your feedback!All the best,

2/10 Terrible

Robert

Se hospedó 1 noche en diciembre de 2023
Respuesta de HOM, el 20 dic. 2023
Hi Robert, please drop us a message so we can discuss this. All the best, - Hotel Operations Manager.

2/10 Terrible

Nichola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Operations Manager, el 18 dic. 2023
Nichola, thanks for your feedback.We’re sorry to hear your time at the hotel wasn’t 5/5. We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. Best wishes, -

6/10 Aceptable

Daniel

Viaje de negocios
Le gustó: Limpieza y servicio y personal
As expected
It’s a premier inn so you know what you are getting
Se hospedó 1 noche en octubre de 2023
Respuesta de HOM, el 14 dic. 2023
Daniel, thanks for your feedback. Please drop us a message regarding this. All the best, - Hotel Operations Manager.

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was very quick. Was met by two very pleasant receptionists. First impression of my room was that it was spacious and very clean. A little bit of noise by other guests talking loudly in the corridor or slamming doors late in the evening, but mainly overnight it was very quiet. An alarm did go off outside my room, but the receptionist was very helpful and switched it off. Bed was comfortable. Room with en suite was very clean. Great to have tea, coffee and a kettle in the room. TV had a good signal. Excellent location near to city centre and bus and train stations. Overall, would definitely stay again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HOM, el 14 dic. 2023
Wow, 5-stars! Thanks so much, Joel. We're glad you got a warm welcome from the team! Making sure you have a clean and comfortable room is our housekeeping teams' top priority. Thanks for the perfect rating and we hope to welcome you back. All the best, - Hotel Operations Manager.

10/10 Excelente

L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de HOM, el 22 nov. 2023
Thanks for the perfect rating, L. We hope to welcome you back and All the best, - Hotel Operations Manager.

6/10 Aceptable

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de HOM, el 20 nov. 2023
Paul, we appreciate the rating and please feel free to drop us a message so we can hear your feedback. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Judith

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a good stay for 2 nights. First night was kept awake by air con / heater making a noise but the lovely Belinda from reception was so helpful and moved us to a different room nothing was too much for the staff all was extremely helpful and polite.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HOM, el 14 nov. 2023
Judith, your lovely feedback is welcomed! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Emma

Se hospedó 1 noche en noviembre de 2023
Respuesta de HOM, el 14 nov. 2023
Thanks for the perfect rating, Emma. We hope to see you soon and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de HOM, el 13 nov. 2023
Thanks for the perfect rating, Michael. We hope to see you again and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Mrs Alison Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight stay
Perfect location for what we needed on that day, the only disturbance was by other guests children running along the corridor outside the room and a group of drunkards allowing doors to slam in the early hours of the morning otherwise a comfortable nights sleep and a healthy filling breakfast before departure.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HOM, el 10 nov. 2023
Mrs Alison Julie, thanks for reviewing your recent stay. We're glad our location suited your needs. Please know that our team are available 24/7 to help with any issues that might happen during your stay. Thanks for the perfect rating and All the best, Mark - Hotel Operations Manager.

8/10 Bueno

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Derby visit
Hotel was clean & comfortable. Staff efficient & friendly. Definitely recommend
Se hospedó 3 noches en octubre de 2023
Respuesta de HOM, el 2 nov. 2023
Marie, thanks for the amazing rating. Making sure you have a clean and comfortable room is our housekeeping teams' top priority. We're happy to see you'd recommend our hotel and we hope to see you soon. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de HOM, el 27 oct. 2023
Thanks for the perfect rating, kevin. We hope to welcome you back and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de HOM, el 24 oct. 2023
Thanks for the perfect rating. We hope to see you again and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de HOM, el 17 oct. 2023
Thanks for the perfect rating, Ian. We hope to see you soon and All the best, Mark - Hotel Operations Manager.

2/10 Terrible

Gunita

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de HOM, el 11 oct. 2023
Gunita, thanks for your rating. Please feel free to drop us a message with any feedback for improvement. All the best, Mark - Hotel Operations Manager.

4/10 Malo

Anthony

Viaje de negocios
No le gustó: Servicio y personal
Basic but clean
Hotel bedroom was sparse but clean. Very noisy with guests shouting!! Breakfast was disgusting!!
Se hospedó 1 noche en octubre de 2023
Respuesta de HOM, el 31 oct. 2023
Anthony, thanks for your feedback. Please know that our team are available 24/7 to help with any issues that might happen during your stay. Please drop us a message so we can discuss this. All the best, Daniel - Hotel Operations Manager.

10/10 Excelente

Ann

Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 5 oct. 2023
Thanks for the perfect rating, Ann. We hope to see you again and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Lesley

Se hospedó 3 noches en septiembre de 2023
Respuesta de HOM, el 4 oct. 2023
Lesley, thanks for your review of our hotel. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Mark - Hotel Operations Manager.

2/10 Terrible

Sarah

Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 27 sept. 2023
Sarah, thanks for your feedback. We’d like to learn more about your experience, so please get in touch with us by messaging when it’s convenient for you.

10/10 Excelente

Deborah

Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 20 sept. 2023
Thanks for the perfect rating, Deborah. We hope to see you again and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Karen

Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 20 sept. 2023
Thanks for the perfect rating, Karen. We hope to see you again and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de HOM, el 18 sept. 2023
Thanks for the perfect rating, Philip. We hope to see you again and All the best, Mark - Hotel Operations Manager.

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Met expectations
Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 18 sept. 2023
Susan, thanks for your review of our hotel. We are chuffed to see our hotel ticked all your boxes! We hope to welcome you back and All the best, Mark - Hotel Operations Manager.

8/10 Bueno

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de HOM, el 14 sept. 2023
Mike, thanks for the amazing rating. We hope to see you again and All the best, Mark - Hotel Operations Manager.

8/10 Bueno

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, comfortable and good location
Great location for what I needed. Shame the parking costs £5 a day. Rooms were a good size and comfortable and good they have a booth for further supplies if you run out in your room.
Se hospedó 2 noches en septiembre de 2023
Respuesta de HOM, el 5 sept. 2023
Paul, thanks for your review of our hotel. We're chuffed your trip was worth shouting about. We hope to welcome you back and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de HOM, el 5 sept. 2023
Martin, thanks for reviewing your recent stay. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kids enjoyed their stay, family friendly- highly recommend
Se hospedó 2 noches en agosto de 2023
Respuesta de HOM, el 31 ago. 2023
Hi, we're grateful for the lovely feedback. We're glad to hear the whole family had an enjoyable stay. We hope to welcome you back and All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Ann

Se hospedó 1 noche en agosto de 2023
Respuesta de HOM, el 31 ago. 2023
Ann, thanks for reviewing your recent stay. Thanks for the perfect rating and we hope to see you soon. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

David

Viaje en grupo
Le gustó: Condiciones de la propiedad
Excellent staff, easily approachable and made me feel welcome. No facilities, or swimming pool.
Se hospedó 5 noches en agosto de 2023
Respuesta de Hotel Operations Manager, el 30 ago. 2023
Hello David,Thank you for your review! Our team make it their number one priority to ensure every guest has an amazing stay with us.All the best, Mark

10/10 Excelente

DAVID

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10
Se hospedó 1 noche en agosto de 2023
Respuesta de HOM, el 31 ago. 2023
David, thanks for reviewing your recent stay. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

William

Se hospedó 2 noches en agosto de 2023
Respuesta de HOM, el 25 ago. 2023
William, thanks for reviewing your recent stay. We appreciate the perfect rating and we hope to welcome you back. All the best, Mark - Hotel Operations Manager.

10/10 Excelente

Shahid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfectly ok apart from Parking. Parking should be free for hotel's guests. Rest was great.
Se hospedó 4 noches en agosto de 2023
Respuesta de HOM, el 21 ago. 2023
Shahid, we're grateful for the lovely feedback. We highly appreciate the perfect rating and look forward to welcoming you back. All the best, Mark - Hotel Operations Manager.