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“Omg so awesome!!”

“Beautiful property, AMAZING staff, delicious food, and quality entertainment. HUGE thanks to the staff that elevated the quality of our stay: Kade & Liam (butlers) - These men are GOLD!, Christopher & Jamon (cart drivers), Oshae (bartender), Ricardo (concierge) I highly recommend booking platinum. The butler service and VIP access are 100% worth the extra spending. My husband and I plan to make this our "go to" vacation spot for couples trips.”

“The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated. ”

“the staff was polite. but there is no elevator. and the rooms are far from the main resort area. it was a decent property. but wouldn’t stay here again.”

“The room was clean but very outdated. Staff at the front desk was pleasant and very helpful. Breakfast, lunch and dinner i would rate it a 4/10 10 being the highest. Beach view was across the street the beach wasnt on the property exactly..”

“Everything was AMAZING!! A 5 star rating in my book. My ONLY complaint is, if checking starts at 3 p.m then please have the front desk fully staffed when visitors arrive. We’re tired and stressed out. Other than that, hardest working staff I’ve ever seen and they were VERY professional. I’ll definitely be back and I’ll spread the word 🇯🇲💕”

“I had a good time”

“Staff was extremely helpful and welcoming. They respect all visitors and treat them well. Staff even went as far as brining my glasses back to me after I left them at the counter at the bar”

“Room from the beginning ! No robes no ironing board and pubic hairs on the toilet and floor Called customer service was asked to send pictures I did and nothing else no im sorry no consessions...the bench and the end of the bed was dirty as well as the platform on the sides of the bed and bedroom flood.i wiped my hands across them and dirt was in my hands. Bench on balcony had yup you guessed it more pubic hairs. The phone in the room cord had a short .Noone offered to repair. What a very non……

“It was a very good experience with the good service and dances I would like to come back on a holiday next year”

“Food was borderline mediocre and restaurants within the resort were open only specific hour.Employees constantly harassed me and most of the staff was rude”

“Very beautiful resort”

“The options for the included alcohol were very poor”

“We loved having the best of both worlds. We were staying in the jungle, but right across the street was the beach. The staff was amazing always, we loved it there. We definitely will be going back. You cannot go wrong. Staying at sunset at the Palms.”

“Had an awesome time with my family, highly recommend!”

“1. First of all I chose their property to celebrate my 25th anniversary and requested some decoration in the room . They said yes. Upon arrival nothing was done in the room . Very frustrating to see this happened. When asked , they simply said - oh! The housekeeping must have forgotten . It shows they don’t care abt guest experience , no attentiveness and no courtesy! Atleast they could have said - ok we can do something later . But No Nothing !!! 2. No towels in the room upon check-in.……

“Clean room Needs some repairs Staff great Food breakfast good”

“The receptionist was friendly yet professional. The room spacious, comfortable and cool. Love the location of the property on the beautiful white sand beach (we did not have to cross the road to get to the beach). The continental breakfast was appreciated: fruit or juice with pastry included in the price. You could order breakfast and get a $5.00 discount. The beach being the main attraction was clean and there were lounge chairs provided along with beach towels. We loved the sea then rinsed……

“No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area”