邓拉普旅游套票 | 邓拉普机票+酒店优惠低至 4 折

Bonnie the front desk, receptionist, was fantastic wonderful employee very helpful with everything. I believe she deserves a raise. She is a great employee and I would not let her go if I was the Company. The bed was comfortable the room was clean, just with the remodel, there are a few minor aesthetic issues but nothing major, I did enjoy my stay. Thank you.

This stay was just awful, mostly due to the desk staff. The fire alarm went off, no ones fault and the FD was there quickly. We of course had to use the stairs and when we got to the lobby, the person at the desk "M", looked like a deer in headlights and was actually giggling. After we got the all clear, the FD could not reset the elevators and the associate at the desk was clueless. I get that things happen, but what I don't get is the attitude of the staff. AND, there was NO APOLOGY for the inconvenience or any effort to even acknowledge the issue. I think there should have at the VERY LEAST an apology and in my opinion, a free breakfast for those affected should have been offered, something, but to treat it as a joke is incomprehensible to me.

Very good and helpful I use it all the time

Unique place on a beautiful property. So peaceful with an amazing view of the lake. A bit confused at first about the seperate suites. We would definitely like to come back and spend more time exploring the area.