Eastside Vacations from $255

Stayed with young children. The pool and hot tub were great. Breakfast was delicious. The room could have been cleaned a bit better. But otherwise very happy with the stay there. Would definitely return.

Absolutely terrible experience. Do not stay here. Extremely poor customer service.

My husband and I have been regular guests at the Parkview for at least 20 years or so. The hotel is now owned by the Hilton Corp and is being renovated to become a Hampton Inn. While they appear to be doing a good job, our room was lacking in a number of ways. I booked a suite with a kitchenette, as usual. Although the room was new and clean, the "kitchenette" was merely a little sink in the bedroom area, with the usual microwave and mini fridge. There was nothing else, not even a roll of paper towels or a coffee pot. No dishes or silverware, basically useless. The bathroom was nice and new, but there was no soap, no soap dish, and not a single little shelf in the shower, so the bottle of shower gel had to be placed on the floor. There was no housekeeping, so I had to request fresh towels. The breakfast was awful and the staff was very unfriendly. Saturday morning the waffle makers were broken, and Sunday morning at 9am the eggs were empty, there were two boxes of cocoa krispies, three pats of butter, basically just toast, sausage, some yogurt and clementines. At least 3 staff members were wiping down counters but not refilling a thing. They do have the usual 24/7 coffee in the lobby which is nice and front desk staff was very nice. Hopefully things will get better when the renovation is complete, because we have always enjoyed staying here, but this experience was disappointing.