4/5Very Good! (975 reviews)
It is not my first time at this property. Location-wise, it is unbeatable, right in the living heart of the city. It is nice, clean, pleasant. But nothing equals the helpfulness, friendliness, courtesy and professionalism of the staff. Fran, Pilar, and Ray, at the Front Desk, were outstanding and went above and beyond, particularly in helping me deal with a luggage malfunction emergency on my way to the airport.
Reviewed on Mar 16, 2020