埃尔维利亚尔旅游套票 | 埃尔维利亚尔机票+酒店优惠低至 4 折

Hotel was excellent highly recommend it. Suggest to call the hotel to have a better understanding of where the room is located if it is your first time as some rooms are not part of the palace. Staff was excellent and it being our first time in Getxo/Bilbao, they were very helpful and informative with great recommendations for sightseeing, shopping & dining. To be honest, they were all great but Mercedes, Ysabel, Christian, Alvarro, Arkais, Asiyer,

Apartment was clean and comfortable with a good view of the Guggenheim Museum. Useful to have lockers in foyer to leave bags before check in.

We stayed for just one night, but that was more than enough. The property does not have a lift, so we had to carry our luggage up three flights of stairs. The room appeared clean at first glance, but upon closer inspection, it was clear that the cleaning was not as thorough as it should have been. The room was extremely noisy, with constant creaking sounds from the wooden structure and persistent mechanical noise from the air conditioning system. On top of that, outside noise was a significant issue throughout our stay, making it difficult to get a good night’s sleep. Overall, a disappointing experience.