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Opiniones de Candlewood Suites Erlanger South Cincinnati, an IHG Hotel

2.5 out of 5
Candlewood Suites Erlanger South Cincinnati, an IHG Hotel
602 ATLAS AIR WAY, Erlanger, KY

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 10 de 17 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 17 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 17 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 17 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 17 opiniones" "

9.8/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Tiffani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is new and still fresh. Rooms are spacious and offer “full” kitchen if needed. Only downfall is the noise. The walls are paper thin and you can quite literally hear everything (including water dropping from a neighbor’s shower)!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to interstates and by pass additionally property seemed new!
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Christopher, Kingsport

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Unfortunately upon our arrival we were told that our reservation had been cancelled by the hotel due to a plumbing issue and that there were no rooms available at this property. We arrived around 7:00 pm and at no time during the day were we notified by the hotel that our reservation had been cancelled and the front desk staff when we arrived pretty much just washed their hands of the whole situation. Thankfully since we had booked our room through Expedia, customer service at Expedia was very helpful in finding us a room at a property close by. We would have loved to stay at this property but sadly we were not given the opportunity to do so.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Sarah, Berea

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and new! The rooms had everything we needed. It was easy to find and get in and out of. Would stay here again!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Gerald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice condition. Very comfortable stay. Close to our destination.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Scott, San Rafael

No le gustó: Servicio y personal
Felt old--card reader for doors did not work multiple times--staff not responsive.
Se hospedó 1 noche en abril de 2024
Respuesta de Candlewood Suites, el 25 abr. 2024
Dear Scott,It appears that you had some type of issue with our locks. We will look into it and resolve it asap. I also noticed you referred to the property as "old". This property opened February1 of 2024.

10/10 Excelente

Judy

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
New, clean, quiet, wonderful Staff.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tiorna

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is very good , clean, a quite
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay! Everything is clean and new. The area is quiet and close to airport! ☺️
Se hospedó 1 noche en abril de 2024

10/10 Excelente

J G

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was very clean and up-to-date.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lewis

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was one of the nicest and roomiest hotel rooms I’ve stayed in. We had a very late check in for a family of five and the suite option was super clean and well kept. Only thing missing was a few breakfast options would of been nice.
Se hospedó 1 noche en marzo de 2024