- Disliked: Cleanliness, staff & service, amenities
Worst hotel experience I’ve ever had in my life. Our bathroom was dirty. The whole room just smelled stale. The hotel reeks of weed 24/7. Our towels were stained. There was old soap left in the bathroom. Upon checking in, no one told me that house keeping wouldn’t be coming by. And apparently I was supposed to leave my trash in the hallway, and find house keeping in the mornings for new towels. So when I went to the front desk after 3 days to ask how I could get clean towels and my trash thrown, the woman was SO rude and insisted she gave me a paper about it. I get it. Due to COVID they aren’t allowed in the rooms, but it would’ve been nice to know what the typical routine was. So once we got all that squared away so that I was aware for the next 3 days.... I asked for clean towels and she told me she didn’t have any and I would have to wait until the next day and ask housekeeping. But I would like for you to keep in mind, that finding house keeping in this place is hit or miss. Also, one day I needed some more toilet paper. I didn’t know where house keeping was, so I went to the front desk and she told me she would page them to my room... 45 minutes later I got some toilet paper. It was just over all an awful experience. I ended leaving and going to a different hotel where we were treated MUCH better.