When we arrived the doors were locked. The young man inside was engrossed with his telephone. We agreed on a turkish breakfast for the morning.
We had difficulty operating the heating system. The staff were scruffy, not the type of attire you expect personell of a high quality establishment to wear.
The room, balcony, view and bathroom are superb. Clean and very comfortable. The bed is the best we have ever slept in. It was nice to be able to make a hot drink and drink it from a proper cup and saucer. Nice glassware was also provided. The fridge did not work.
When we arrived for breakfast the young man was mopping the floor in reception. We found that we were expected to eat breakfast in the entrance conservatory where the doors were open and a cold breeze blew through. We opted for the reception area and a table was brought for us although we weren't warm there either. We asked for filtre coffee and expresso came. We asked for fried eggs, my husband got 2, myself 1???
The breakfast was a great disappointment. There really was no choice. No borek, no jam, no fruit, no juice no helva, no water. Not even a napkin.
As we were eating our breakfast the young man continued his mopping and the automatic doors kept opening letting in the cold air.
The second morning we opted for full English breakfast. This was a disaster too although we did get pastries. Untrained staff are employed here.
We asked if they had laundry service. After a day it came back - unwashed.