Franclens Vacations from $974

This is a very charming hotel. We enjoyed our stay. The Massena train stop was a short walk from the hotel, making it convenient to hop on the metro to get to Old Lyon in 10-15 minutes. The staff was very friendly and helpful. Lots of dining options nearby. We would stay here again.

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.

Great location and very friendly staff

Very nice hotel with with great location

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!