杰汉奈旅游套票 | 杰汉奈机票+酒店优惠低至 4 折

The hotel was clean and had decent amenities - except the pool. There is a curb around the pool that is not marked at all - to sign. no white or yellow paint, nothing. Unfortunately, I fell off this curb and broke my wrist and scraped up my knees. A gentleman at the pool helped me up and got me in a chair. He went and told the front desk. No one came out. After an hour, i went back to my room and my granddaughters went to the front desk to get bandages and a bag for ice. They told the front desk what happened. Still no one contacted me. Finally, I went to the front desk myself, was told someone would come talk to me - you guessed it...no one came. Four different people on three different occasions told the front desk and no one contacted me. That is a very unsafe area around the pool, someone got hurt and the hotel did nothing. Very disappointing.

Everything was great!

The house was great, and the customer service was very friendly.

Adorable little studio in a great neighborhood . Costumer service was great as well . I just wish if a fee for damage is going to be charged that it would be just added into the total at the time of booking I hate pop up additional charges when you are trying to plan a short getaway but otherwise now that I know I would book again with them .

great!