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Fairmont Grand Hotel Geneva

Photo gallery for Fairmont Grand Hotel Geneva

Featured Image
Indoor pool, open 6:00 AM to midnight, sun loungers
Indoor pool, open 6:00 AM to midnight, sun loungers
Indoor pool, open 6:00 AM to midnight, sun loungers
View from Room

Overview of Fairmont Grand Hotel Geneva

VIP Access

Fairmont Grand Hotel Geneva

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
19 Quai Du Mont Blanc, Geneva, GE, 1201

Explore the area

  • Popular LocationMont Blanc Bridge11 min walk
  • Popular LocationJet d'Eau Fountain16 min walk
  • Popular LocationLa Perle-du-Lac Park17 min walk
  • AirportGeneva (GVA-Cointrin Intl.)18 min drive

Choose dates to view prices

About this area

Geneva

Located in Geneva, Fairmont Grand Hotel Geneva is in the city center and on a lake. Golf & Country Club de Bossey and Golf Club Esery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rue du Rhône and City Center Shopping Area. Traveling with kids? Consider Vitam Water Park, or check out an event or a game at Vernets Sports Centre. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowshoeing and snow tubing. Guests appreciate the hotel's central location.

What's nearby

  • Paquis Baths - 5 min walk
  • Sisi Monument - 5 min walk
  • Mont Blanc Bridge - 11 min walk
  • Jet d'Eau Fountain - 16 min walk
  • La Perle-du-Lac Park - 17 min walk

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 9 min walk
  • Butini Tram Stop - 11 min walk
  • Geneva International Airport (GVA) - 18 min drive

Restaurants

  • Il Vero — 1 min walk
  • Le Grill — 1 min walk
  • Sam-Lor Thai — 3 min walk
  • The Clubhouse — 3 min walk
  • Le Jardin — 3 min walk

About this property

Fairmont Grand Hotel Geneva

Family-friendly Geneva hotel in Downtown Geneva, near Flower Clock
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge. All 412 soundproofed rooms provide free WiFi, free wired Internet, and iPads. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Fairmont Grand Hotel Geneva offers 412 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Valmont has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 50 for adults and CHF 25 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (11582 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • iPad
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities will be closed during the summer:
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
1 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 100.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 50 for adults and CHF 25 for children (approximately)
  • Airport shuttle fee: CHF 190 per vehicle (one-way)
  • Self parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Geneva Grand Hotel
Geneva Grand Hotel Kempinski
Grand Hotel Kempinski
Grand Hotel Kempinski Geneva
Grand Kempinski
Grand Kempinski Geneva
Hotel Kempinski
Fairmont Grand Geneva Geneva
Grand Hotel Kempinski Geneva
Fairmont Grand Hotel Geneva Hotel
Fairmont Grand Hotel Geneva Geneva
Fairmont Grand Hotel Geneva Hotel Geneva

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 177 out of 332 reviews
5 - Excellent 53%
Rating 4 - Good. 102 out of 332 reviews
4 - Good 31%
Rating 3 - Okay. 28 out of 332 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 332 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 332 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and unaccommodating! Refused to handle personal requests of any kind. I would not reccomend this property to anyone!
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, friendly service. Walking distance from attractions!
Stayed 2 nights in Mar 2019

5/5 Excellent

Stayed 1 night in Feb 2020