Gisagara Vacations & Trips from $2,555

Staff at the hotel are excellent! I booked a 1-week stay here because my Airbnb was cancelled at the last minute. They serve a modest complimentary breakfast every morning in their restaurant that is located inside the hotel. They provide currency exchange at the front desk. Housecleaning is performed everyday by women who do an excellent job. The exercise room is nothing like advertised. It consists of 2 old treadmills inside of what looks to be an abandoned storage room. They said that self serve laundry was free but the machines were broken and offered to do my laundry. I was under the impression this was a courtesy because their equipment did not work. I was charged. The shower door did not close so the floor got wet everytime and the television only has 1 channel that is low quality. Overall, it is a decent place to stay but does have problems.

Friendly staff. Very helpful. Massage by Liberathe and Gloria beautiful. No complaints. My room awesome. Food perfect. I will back Grand Legacy Fam!!!

Grazia Hotel is a perfect place to stay in Kigali! In a central location right near the Genocide Museum and a supermarket. The pool is refreshing, great breakfast with heaps of variety, a wide range on the menu and a great rooftop bar! Highly recommend!

Here’s an updated version that includes the staff: My stay at this hotel was exceptional. The cleanliness was outstanding—every space, from the lobby to the rooms, was spotless and well-kept. The breakfast was delicious with a wide variety of fresh options each morning. The location was perfect, making it easy to access nearby attractions and move around the city. The amenities were impressive, offering everything I needed for a comfortable stay. Most importantly, the staff were warm, professional, and always willing to help. Their friendliness and attention to detail truly elevated my experience. I highly recommend this hotel for anyone looking for comfort, convenience, and exceptional service.