Fine facility; Room not ready by check-in time
Posted Aug 8, 2016
We had a good experience here. It's a nice hotel, clean rooms, good breakfast, and the staff was friendly. My only complaint (and it is minor) is that the room was not ready by the posted check-in time. Usually this wouldn't be an issue as travelers generally don't arrive immediately at the check-in time, but this time we did, and the room wasn't ready. We even called to request an early check-in (which was denied, and that's not a problem). The staff did a great job, however, and even went to help housekeeping staff finish with the final preparations for the room. We were about 10 minutes late to be checked in. It's not a huge deal, but was a small inconvenience.
All in all, a good stay, but if you are a traveler that arrives right at the posted check-in time, the room may not be ready.