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The staff was outstanding. Our first time and everyone was helpful and the breakfast was hearty. I read comments before we booked a .room Maintenance is an issue, like the closet door wouldn't slide, minor things We enjoyed our stay.
The suite we stayed in was very large. Nice having dishes in the kitchen!
Conveniently located hotel near Grand Rapids with free parking and WiFi.
The sheets in the pull out bed were not clean. I had to call for clean ones
it was comfortable and close to everything
Easy access off highway and easy to get around town
Kind workers ho provided good service. clean room.
Very nice face lift with new decor. Public areas clean. Rooms nicely furnished. Nice buffet breakfast. Only down side was cleaning staff did not clean room one of the three nights we were there. No one came even after a request was made to empty trash and replace a few linens. (It was after 5 and ...
Happy with room except for the low toilet. My husband found it very difficult due to being physical handicapped. Also could use a handicap rail beside the toilet.
I liked having the kitchen facilities and all the electrical plugs
Wonderful property. Fabulous breakfast. Shaky registration. Not clear it was Expedia.
We brought our family of young children to spend the night for New Year's Eve. We didn't think anything more than the kids enjoying swimming in the pool and ordering out pizza. We were completely blown away! The staff put together a superhero party for the kids at the hotel! Cupcake decorating, masks ...
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