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The staff were exceptional. We really enjoyed our visit at the Amway. Our room was very clean and the bed was very comfortable. The skywalk was great to have easy access to the VanAndel.
Beautiful hotel, friendly staff, check in took a while and pool was small.
Staff was nice, pool was clean and food was excellent but pricey! My room carpet was sticky and my shoes stuck to the floor and someone else’s sock from a stay before us was left in the floor.
Very clean, friendly staff, updated rooms, easy access to downtown events.
Everything was ok...no complaints. The pool is small and there was no hot tub.
Service in restaurant was slow disorganized but friendly
It was close to the airport and had a very nice shuttle service for us. Very comfortable sleep for us before our early am flight.
Staff was helpful,room was not as nice as expected, breakfast was very good overall enjoyed my stay.
Very clean , friendly stuff, excellent service...i recommend it
The showers have mold around the edges of the caulk around tub
Comfy Bed, great location, easy parking..helpful & friendly staff
Right downtown, walk to lots of things, parking garage next to building with enclosed walkway, nice hotel.
Getting in and out of the entrance is difficult as it sits on a very busy intersection. Their lot had pot holes that need some attention. Other than this, it is clean and quiet and close to everything.
We appreciated the free upgrade. Friendly employees who were helpful. Very clean.
Room was nothing fancy, but comfortable. We would come back again!
No frills, but very clean and great staff. Restaurant was great!
Received a 20% off coupon for the hotel restaurant upon check-in. The restaurant was able to accommodate my dietary restrictions and were very polite in working with me to do so. Room was clean, and staff allowed us to stay another day without trouble when our plans changed. Overall pleased with ...