2/10 Terrible
Jorge & Deb R., Seattle area, Washington, USA
1 oct. 2023
No le gustó: Limpieza
Very disappointing
Upon entering the house, there was not the usual "WOW" from the many VRBO homes I have rented.
PROS: Nice ambience outside; views of the Sound, beautiful decks surrounded by trees, gas grill, fire pit; Wood burning stove; 2 water view bedrooms;quiet location
CONS: 59 degrees throughout house upon arrival; Cobwebs in windows, dirt under beds & bathroom sink;dusty shelves & dirty windows; other guests' clothing & dirty towel left in laundry room, open wall hole in bedroom with spider webs/debris on floor, dining table sticky, wood storage area by fireplace full of wood debris with unlockable outside opening allowing access to the living room; dirty heater vents & bathroom door. Requested assistance with kitchen lights, non-working shower, locating heat controls for living/dining room heat (there were none); non-working TV, cleaning cobwebs & insufficient lighting in living/dining rooms.lamps above fireplace covered in paper? Response time was quick but nothing was resolved. No offer to send maintenance/cleaning crew other than to bring by some extra lamps; we were then told a plumber was to repair shower but not until 9 days later. Lower bathroom had toilet/shower, no sink to wash hands. The host kept apologizing.They stated appreciation for bringing this to their attention.They were sorry to hear of the underlying issues we were experiencing. They asked if we wanted staff to intervene-I said Yes, but no one came.This was the most disappointing VRBO experience ever.
Jorge & Deb R.
Se hospedó 2 noches en septiembre de 2023