Ratings based on 22 Verified Reviews

3.8 out of 5
33% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Katie

Stay was good.

Posted Oct 17, 2017 on Hotels
The bed was like sleeping on concrete and the water pressure in the shower was pitiful.
Comment from Hotel Management
Nov 11, 2017
Thank you for taking the time to leave a review.
4 out of 5
by charles


Posted Sep 5, 2017 on Hotels
this hotel/motel is a little off of the beaten path. the staff was great and the room was good for the price. the bed was a little firm but I have come to expect that from most hotels. 10 minute drive to Conway which has all the amenities anyone could require. Not a lot of choices for food or entertainment in Greenbriar but like I said, close to Conway.
4 out of 5
by Kenny

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
5 out of 5
by Donna

Nice place

Posted Aug 2, 2017 on Hotels
The room was clean, the staff was friendly. The breakfast was not the greatest.
1 out of 5
by Rena

Keep Searching! DON'T. STOP. HERE.

Posted Jul 25, 2017 on Hotels
I was already iffy about booking this room because of the previous reviews, but because it was a last minute booking, I did it. I will NEVER go against my judgment again. Beds were very uncomfortable and furniture was placed in tight spots (bed was too close to the dresser that held the tv). I was going to give them okay reviews when I learned they had hot breakfast instead of "continental breakfast", but you have to microwave your own sausages and there was never anyone there to restock the syrup, plates, napkins, etc. The second night we stayed there, I approached my room with it unlocked (opened) with the latch in the door! NO ONE could CLEARLY explain to me why my door was opened and I never received an apology for the "error". It would've been different if they had cleaned my room, but NOPE. They didn't. I just know that I felt so unsafe that night, I couldn't sleep. Couldn't go to another hotel because there was a basketball tournament going on and every hotel in a 30 mile radius was booked. Book at your own risk!
3 out of 5
by Latricia


Posted Jul 25, 2017 on Hotels
The rooms were clean. The pool wasn't open, we weren't able to get clean towels when we requested them, and the guy at the front desk was not friendly at all.
2 out of 5
by Jennifer

Not a good place to stay

Posted Jun 19, 2017 on Hotels
This was not our first choice to stay however Hotels.com decided not to book our reservations at the original hotel we paid for so they sent us 33 miles away a couple of towns over go this place! The beds were like concrete, there were bugs on the floor of the bathroom, the air conditioner was barely keeping the room cool, they had a pool but it was green with stuff floating on top! The staff were nice but you could tell there wasnt any real concern about fixing problems as they were the only hotel in that area. We were not happy!!!
4 out of 5
by Trakis

Great Room!!

Posted May 11, 2017 on Hotels
Love the room. Very friendly and worked with me well
5 out of 5

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
3 out of 5
by Sharitte

Posted Mar 2, 2017 on Hotels
the room was ok