Grove Hill Vacations from $300

Bugs were moving everywhere and the bedsheets are so dirty, I’ll never stay there

This is a cool old southern house. The host was very nice and easy to communicate with. We were visiting a relative that lives in town and this was close by and just as affordable as the motels in town. We had the bridal suite, which was spacious. There were 2 things that could be improved upon, but are minor issues. 1: Shower water pressure was low 2: The door to the room stuck very hard and you made a bunch of noise trying to open or close it, Luckily there were no other guests in the house during our stay. We would stay here again, for sure.

The room was very clean and neat. It was close by several shopping centers and restaurants.

I was told would get late check out on final day, but was charged for an additional day instead. My key was turned in and I left slightly after 2:00 PM on Saturday.

Our stay was an absolute nightmare and a complete bait-and-switch. The property looks nothing like the Expedia pictures; instead of an apartment building, it turned out to be unmarked townhouses in a private neighborhood. The listed address sent us to a completely different location, and once we finally stumbled upon the right area, none of the units actually had address numbers on them. Worse yet, no one was expecting us upon arrival. After calling customer service to figure out how to check in, we were shocked to learn that our booked room wasn’t even available because it was still actively under construction. Since we were a group of 5 guests, they tried to offer us a tiny 1-bedroom apartment as a replacement. This was entirely unacceptable for a group of our size, so I rightly demanded a full refund for their failure to provide what was promised on the travel site. Because of this booking chaos, we had to scramble at the last minute to find any available accommodation in the area. We were forced to stay at a 3-star hotel, which was well below what my family expected and planned for. Our entire trip was ruined, and we are deeply disappointed. This experience puts Expedia in a very bad spotlight. It is clear they are not inspecting these properties or verifying the quality of service that the property management is offering to the public. Save yourself the stress and book somewhere else.