“Pool was not open...in August. Sheet and linens were clean but carpet and corners were not. Carpet felt damp. I just was not comfortable in knowing it was clean.”
“my husband and I were traveling for a funeral, which was 5hrs away. Due to weather conditions we got there a little after midnight, and the night front desk agent was TERRIBLE! He first tried to tell me he couldn’t give me my room because he couldn’t charge “Expedia’s Card” and sat back down as if he didn’t care that it’s after midnight! so I contacted Expedia, they called Tim to verify that we in fact had a room and gave him a number to call to verify, Tim decided he didn’t want to do his job……