Hartwell Condominium Resorts to Rent

"They lied. This hotel doesn’t have queen beds. Only full size bed that they sell you as queen. They try to give us another room pretending this would be a queen but exact same room. You just feel taken advantage of all the time. Fitness room is a joke with non functional equipment. No hot breakfast, half the juices don’t work, room wasn’t cleaned when we got in. Just terrible le stay and misrepresenting their rooms. "

"I wanted to get coffee upon waking up in the morning. I went down in the morning and ther person behind the counter told me she needed to finish counting the drawer before she could help me. So I needed to wait there about 10-15 mins until the drawer was counted. Seems like the customer should be served first, pause the drawer counting until after. "

"Short stop while traveling. We had one issue which was a travel ball teams kids making a lot of noise next door. We alerted Jana and she very quickly and professionally involved the parents and resolved the situation. Breakfast was better than normally expected. All the staff we encountered were very pleasant."

"This property is pet friendly as well as convenient to everywhere. "

"Overall very nice, only three significant issues… 1) Road noise on pool and patio is tremendous and distracting. 2) The hotel closes the pool and jacuzzi at dark, which combined with the road noise kind of makes those facilities of limited value. 3) The hotel has nice fire pits, but the big lights over pits kind of spoil the mood. In summary, the property made a big investment in the pool area, and although there is probably little they can do about the road noise, with some tweeting of policies and lighting the back patio & pool area could be a reason to visit the hotel, which is currently not the case. "

"Well, maintain property. Friendly staff and maintains consistency with other Hampton Inns"

"Elevator was gross. Bathroom was not cleaned "

"Room was nice but a bit dated. Loved the suite. Was not walkable to the downtown area"

"Staff was friendly, check in was easy, room was very clean, breakfast was fresh-great bagels. "