Ratings based on 3,035 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from San Jose
Posted Jun 19, 2024 on Expedia
La ubicación perfecta
Comment from Hotel Management
Jun 20, 2024 by AKS_RDM, Hotel Management
Aloha Antonia, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
by A verified traveler
Posted Jun 18, 2024 on Expedia
Ocean view room was excellent
Comment from Hotel Management
Jun 19, 2024 by AKS_RDM, Hotel Management
Aloha David, we appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo
by A verified traveler
Posted Jun 18, 2024 on Expedia
The staff was great. The room and grounds were great. The restaurant was ok
Comment from Hotel Management
Jun 19, 2024 by AKS_RDM, Hotel Management
Aloha Thomas, we appreciate the time you took to share your review and are so pleased to hear that you enjoyed your overall stay with us. We appreciate your feedback as well and would hope to welcome you back with us again in the future. Mahalo.
by A verified traveler
Posted Jun 17, 2024 on Expedia
Property is falling apart. Our room had mold in the ceiling and the kitchen area had a bad smell. The on site restaurant wasn’t too good either. The coffee shop closes at 10 am, lame. The barista had a terrible attitude
Comment from Hotel Management
Jun 19, 2024 by AKS_RDM, Hotel Management
Aloha Hersh, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.
by A verified traveler
Posted Jun 15, 2024 on Expedia
Workers very friendly. Front desk very accommodating Bar area and tenders were great! Drinks and apps amazing. Pool by beach was basic. Stayed in a 2 bd/2 ba room. It was clean but older/dated. Carpet could probably use to be replaced - clean but old. Great location by stores and a few restaurants.
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha Stefanie, we appreciate the time you took to share your review and are so pleased to hear that you enjoyed your overall stay with us. We appreciate your feedback as well and would hope to welcome you back with us again in the future. Mahalo.
by A verified traveler
Posted Jun 15, 2024 on Expedia
Enjoyed the ocean view.
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha William, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
by A verified traveler
Posted Jun 14, 2024 on Expedia
Quiet, peaceful, great location to grocery and ABC Stores, great local restaurants. Our only complaint was the beachfront restaurant. The hosts/servers were very slow. We waited 15 minutes to be seated in a virtually empty restaurant on two separate days, so we went elsewhere instead. Jazz Bar/Grill directly across the street is awesome!
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha Ron, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.
by A verified traveler
Posted Jun 14, 2024 on Expedia
Amazing I’m definitely going to stay her again
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha Lisa and thank you for sharing this amazing review. We are so pleased you enjoyed our ideal oceanfront location as well as our comfortable rooms and convenient resort amenities. Your feedback is truly appreciated, and we'd love to welcome you again for another fabulous stay soon. Mahalo and a hui hou (until next time).
by A verified traveler
Posted Jun 14, 2024 on Expedia
Beautiful place and friendly staff
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha Tamara, we appreciate your review, and are so happy to hear that you had a wonderful vacation experience from beginning to end. We look forward to seeing you again should your travels bring you back to our beautiful island paradise. Mahalo
by A verified traveler
Posted Jun 14, 2024 on Expedia
Great place to stay for families 😊 we had 6 total family members who had a wonderful time in Maui!!
Comment from Hotel Management
Jun 16, 2024 by AKS_RDM, Hotel Management
Aloha Melvi, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future! Mahalo.
