Hemhofen Vacations from $1,161

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

Great location. Clean good sized room. Parking was very convenient and reasonably priced. Nice gym. I would stay again.

Perfect location, overlooking the main square Christmas market. The room size is also good. But service and amenities are a major downer. There is no coffee/tea in the room and if you come down after 10:30am they will charge you $4 for a cup. The lounge is meant for guests, but they charge you for everything. I am a Platinum level with Expedia and usually get perks (late checkout, or credit, etc.) they didn't seem to care. The front desk staff need to be trained in empathetic customer care.

Beautiful quaint hotel right in the middle of everything...shopping, dining.

Rooms and dining room was clean. Staff very friendly and helpful. Great location.