Ratings based on 143 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Sonoma
Posted Apr 14, 2024 on Expedia
by A verified traveler
Great stay in Saigon
Posted Mar 10, 2023 on HotelsThe hotel is very well kept. The rooms are nice and clean. Location fantastic. Bella at the reception was absolutely fantastic.
Comment from Hotel Management
Mar 10, 2023 by Ms. Ellen, Hotel Management
Dear Andrei,Greeting from Me Gustas MetroPoint and thank you so much for your rating about your recent stay with us. Our team is happy to know how impressive you felt with our services during your time here. Your satisfaction is truly rewarding to our efforts. We appreciated your comment which will shared with all of our associates, especially Bella.Thank you for choosing our placeand recommending us to other travellers. With warm regards,Me Gustas MetroPoint Team.
by A verified traveler
Posted Aug 18, 2022 on Expedia
This is a very nice hotel overall. It's near many of the best sites in Ho Chi Minh. The staff was very good to me. They addressed all my needs and were kind and friendly.
by A verified traveler from Saigon VN
Posted May 24, 2020 on Expedia
The AC wasn't on, the hotel staff said since they cutting cost due to Covid.
by A verified traveler
There are better options!
Posted Jan 11, 2020 on HotelsWell, to be honest. if you like that 70's show stay here. Old rooms, very old décor. Breakfast, very unimaginative. Same food for 7 days, Bain Marie not on ,so food was cold.
Room next to Elevator shaft, so noisy all night, banging noise sounded like someone knocking at door. Power went off every 5 minutes. Good location, that's about all the positives I can muster. Avoid here.
by A verified traveler
Posted Dec 29, 2019 on Hotels
by A verified traveler
Posted Dec 15, 2019 on Hotels
Comment from Hotel Management
Dec 18, 2019 by Huong(Ms)- Reservation dept, Hotel Management
Dear Valued Guest,
Warmest greetings from Ha Hien Signature Hotel
Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention.. I am also very happy that everything was above your expectation.
At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us.
Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services.
Sincerely yours,
by A verified traveler
Posted Oct 8, 2019 on Expedia
by A verified traveler from Los Angeles
Posted Oct 1, 2019 on Expedia
Great location, friendly staff, breakfast could be better....I will stay there again
Comment from Hotel Management
Oct 3, 2019 by Huong Bui (Ms), Hotel Management
Dear Mrs/Mr MariatranDK
Warmest greetings from Ha Hien Signature Hotel
Thank for your stayed at our hotel many time and thank you so much for your reviewa about your latest experience at our hotel. I am also very happy that everything was above your expectation. Thanks for your compliments on our staff performance and our location.
At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us.
Please do not hesitate to contact us if you visit Ho Chi Minh City. We look forward to serving you again.
Yours sincerely,
by A verified traveler from Brisbane
Posted Sep 28, 2019 on Wotif
Good location, good breakfast, friendly staff. Hotel a bit run down and dirty, towels needed replacing, toilet kept getting blocked.
Comment from Hotel Management
Oct 3, 2019 by Huong Bui (Ms), Hotel Management
Dear Valued Guest,
Thank you for taking the time to let us have your feedback about your recent experience at our Ha Hien Signature Hotel. We are glad to know you found our staff service was flawless and our staffs friendly. Furthermore, knowing you had enjoyed our breakfast and our good location.
Apart from your satisfactions, we are sorry and dismayed to know there were some shortcomings as you mentioned that has caused you unpleasant during your stay. Your feedback on our hotel services is highly appreciated as it helps us to know what we should improve. Please be assured that your feedback on our facilities has been passed to internal and we will check and repair accordingly.
Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services.
Sincerely yours,
