西湖水上乐园

Staff are very generous and helpful

Our stay in the Tirant Hotel is superb! All the staff are very helpful and friendly. We joined a tour to Sapa and have to check out the hotel for a day, the staff helped us to keep the luggage while we were out. My mum's leg was hurt, and she needed to rest, the staff allowed us for the late check out. The flexibility and the professionalism provided by the staff make our journey an unforgettable one. Only one small issue is that our Family room is facing the street, and there was someone singing karaoke at night, fortunately he stopped after 11pm.

很舒適 且很靠近大教堂，便宜實在。但唯一一點就是還沒check out,竟然有人開房門進來⋯這是唯一比較詬病的。希望能教育好員工。