8.8/10 Excellent! (1,002 reviews)
Highs and lows! Staff was great.
However, feels like because we were an Expedia reservation, we got the run-down part of the property when it was nearly empty.
Pros: Amazing location. Walkable to everything. Gym was awesome.
Staff was great. Room was clean*.
Cons: No AC. On the 4th floor, it gets hot. Also, in the run-down wing, neghbors balcony looks into our bedroom. Not great when there’s no AC and you need the door open. Feels like 1960 called and wants their condo back.
Deferred maintenance: BAD.
Ventilation system (fan) hardly worked. I saw that the air filter was last changes 5/21/23. (That my friends, is disgusting. Over 3 years old with all kinds of fun caked on.)
Central bathroom exhaust fan did not operate in the hotel. Bathroom pocket door needed all bearings replaced and could not be opened or closed without waking everyone up. Electrical outlet was bad. Elevator by our room was OOO. Pool and hot tub were closed for remodeling, but thats good for future.)
Bottom line- could be nice if you get a nicer part of the property. The refreshments and expendables were great, just overshadowed by the lack of upkeep of the room.
Reviewed on Jun 1, 2026