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SureStay Plus Hotel by Best Western Houston Medical Center

Photo gallery for SureStay Plus Hotel by Best Western Houston Medical Center

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Indoor pool
Pool
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Overview of SureStay Plus Hotel by Best Western Houston Medical Center

SureStay Plus Hotel by Best Western Houston Medical Center

2.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
Map
6700 Main Street, Houston, TX, 77030

Explore the area

  • Popular LocationMD Anderson Cancer Center15 min walk
  • Popular LocationHermann Park17 min walk
  • Popular LocationHouston Zoo18 min walk
  • AirportHouston, TX (HOU-William P. Hobby)26 min drive

Room options

About this area

Houston

SureStay Plus Hotel by Best Western Houston Medical Center is located in Texas Medical Center, a neighborhood in Houston, and is near a metro station. Toyota Center and Rice Stadium are cultural highlights, and some of the area's activities can be experienced at River Oaks Country Club and Wildcat Golf Club. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Minute Maid Park.

What's nearby

  • Houston Methodist Hospital - 7 min walk
  • Texas Children's Hospital - 8 min walk
  • MD Anderson Cancer Center - 15 min walk
  • Hermann Park - 17 min walk
  • Houston Zoo - 18 min walk

Getting around

  • Dryden/TMC Station - 6 min walk
  • Houston Station - 23 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • Starbucks - 5 min walk
  • Two Guys Pizzeria - 11 min walk
  • Whataburger - 12 min walk
  • Pasha Restaurant - 20 min walk
  • CoCo Crêpes - 3 min drive

About this property

SureStay Plus Hotel by Best Western Houston Medical Center

Hotel in the heart of Texas Medical Center
Close to MD Anderson Cancer Center and Rice University, SureStay Plus Hotel by Best Western Houston Medical Center provides free full breakfast, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self parking
  • A free area shuttle, RV/bus/truck parking, and an area shuttle
  • Concierge services, meeting rooms, and an elevator
  • Guest reviews speak well of the breakfast, helpful staff, and walkable location
Room features
All guestrooms at SureStay Plus Hotel by Best Western Houston Medical Center offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • Free full breakfast available weekdays 7:00 AM–9:30 AM

Things to do

  • 24-hour fitness center

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza Hotel Medical Center
Best Western Plaza Medical Center
Best Western Plaza Hotel Houston
Best Western Plaza Houston
Houston Best Western
Best Western Houston
Best Western Plaza Hotel And Suites At Medical Center Houston
SureStay Plus Hotel Houston
SureStay Plus Houston
SureStay Plus Best Western Houston
SureStay Plus Hotel Houston Medical Center by Best Western
SureStay Plus Hotel by Best Western Houston Medical Center Hotel

Frequently asked questions

Is SureStay Plus Hotel by Best Western Houston Medical Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Houston Medical Center?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Houston Medical Center on Oct 14, 2022 start from $103.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Houston Medical Center?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Houston Medical Center?

Check-in begins at 3 PM.

What time is check-out at SureStay Plus Hotel by Best Western Houston Medical Center?

Check-out is at noon.

Where is SureStay Plus Hotel by Best Western Houston Medical Center located?

Located in Texas Medical Center, this hotel is within a 15-minute walk of Rice University and MD Anderson Cancer Center. Houston Zoo and NRG Park are also within 2 mi (3 km). Dryden/TMC Station is 6 minutes by foot and TMC Transit Center is 9 minutes.

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western Houston Medical Center and receive a full refund?

Yes, SureStay Plus Hotel by Best Western Houston Medical Center offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western Houston Medical Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 379 out of 1003 reviews
5 - Excellent 38%
Rating 4 - Good. 330 out of 1003 reviews
4 - Good 33%
Rating 3 - Okay. 135 out of 1003 reviews
3 - Okay 13%
Rating 2 - Poor. 90 out of 1003 reviews
2 - Poor 9%
Rating 1 - Terrible. 69 out of 1003 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Carol
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and helpful staff, close to our clinic
Stayed 1 night in Oct 2022

1/5 Terrible

Rogelio
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures lied, for the price this place is not worth staying in.
Stayed 2 nights in Sep 2022

5/5 Excellent

Edward
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, and clean, great staff
Stayed 1 night in Sep 2022

3/5 Okay

Sophia, Huntington Beach
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk person was wonderful. The room finishing were better than expected, but the room had a food odor that was cause for concern. The TV remote was taped together, and did not work. Good thing it stopped working as a tuned to CNN. The doors to the outside were broken, so anyone could have opened the door without a keycard.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jana
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 1 night in Sep 2022

3/5 Okay

Franklin
Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
It was close to where my doctors appointments were, but the hotel could do better
Stayed 2 nights in Sep 2022

4/5 Good

Mindy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property. Had a one bedroom suite for a mini getaway, family of 4. Only problem was the many smoke detectors that needed batteries changed. At least 5 rooms on our floor, could hear beeping everywhere. Staff seemed surprised by it and acted like it’s a challenge to change batteries. Otherwise great, staff was helpful, breakfast room had server to minimize people touching hot food, food was good.
Stayed 2 nights in Sep 2022

1/5 Terrible

ROBERTO
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard parking, elevator not working, ice machine not working, multiple fire alarms not working and beeping loudly across the room halls, limited staff- just one person all night. Could not keep general areas clean from after noon to morning, roaches on the halls and insects on the beds.
Stayed 2 nights in Sep 2022

1/5 Terrible

Gerald
Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Upon checking in I went to my room (221) and the smoke alarm was beeping. Called front desk and was told to come back down with my luggage to move rooms. Then checked into room (223). At 11:00pm the smoke alarm started going off. Called front desk and was told that there was no one who could come up to fix the alarm and that I could just pull the battery out. I was not conferrable with that answer so I went down to the desk and the clerk found a lose battery in the desk for me to try (did not work). They offered to move us again but my grand kids were asleep. I keep trying different things until I got it to stop beeping. I will never stay at that place again! It was my first pick due to the convent location to Texas Children Hospital
Stayed 1 night in Sep 2022

4/5 Good

Lucero
Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, pool was awesome!
Stayed 3 nights in Sep 2022