Charming boutique hotel but what about service?
Posted Jun 12, 2015 on Hotels
A charming hotel close (but not too close) to the tourist sites at Sultanahmet, this hotel has attractively decorated rooms and friendly staff. However things didn't get off to a great start when the promised pick up at the airport didn't happen and there were no desk staff to take my phone call from the airport. Oh, well anyone can have a bad day I thought. The next day we met a frustrated family from the USA who had just arrived, to find that their pick up hadn't arrived. Two in two days is not a good look and there were other minor irritations during our visit.
The thing is that this hotel has friendly staff, but if a high level of service is what you are expecting, this is probably not the place for you. if you are prepared to sacrifice a little efficiency for laid back charm, then you will be more comfortable here.