Ixtapa Palace Resort

Photo gallery for Ixtapa Palace Resort

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of Ixtapa Palace Resort

Ixtapa Palace Resort

3 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen
Paseo de las Garzas #1, Ixtapa, GRO, 75555

Explore the area

  • Popular LocationMagic World Aquapark2 min walk
  • Popular LocationEl Palmar Beach5 min walk
  • Popular LocationMarina Ixtapa Golf Club13 min drive
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)17 min drive

Choose dates to view prices

About this area

Ixtapa

Located in Ixtapa, Ixtapa Palace Resort is in the city center and near the beach. Ixtapa Golf Course and Marina Ixtapa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Ropa Beach and El Palmar Beach. Looking to get your feet wet? Scuba diving, snorkeling and parasailing adventures can be found near the property.

What's nearby

  • Magic World Aquapark - 2 min walk
  • El Palmar Beach - 5 min walk
  • Ixtapa Golf Course - 5 min drive
  • Marina Ixtapa - 5 min drive
  • Marina Ixtapa Golf Club - 13 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 17 min drive

Restaurants

  • Emilio's Pizza — 2 min walk
  • Sr Taco Grill — 3 min walk
  • Ata Sushi Bar — 4 min walk
  • Casa Morelos — 7 min walk
  • Deborah's Restaurant — 8 min walk

About this property

Ixtapa Palace Resort

3-star family-friendly resort near El Palmar Beach
An outdoor pool, a restaurant, and a nightclub are available at this smoke-free resort. Self parking is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 210 soundproofed rooms feature sofa beds and balconies. Kitchenettes with refrigerators and microwaves are standard, and guests will also find flat-screen TVs with cable channels and sitting areas.
Ixtapa Palace Resort offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include unspecified sofa beds. Accommodations at this 3-star resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. 50-cm flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Property amenities

Internet

  • Available in some public areas: WiFi (MXN 350 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 350 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge

Things to do

  • Aerobics classes
  • Basketball
  • Fitness center
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Free babysitting/childcare
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Sofa bed

Bathroom

  • Shower
  • Towels

Entertainment

  • 50-cm flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 350 per person (approximately)
  • Fee for wireless Internet in public areas: MXN 350 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa and Mastercard; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ixtapa Palace
Ixtapa Palace Resort
Ixtapa Palace Magic World Hotel Playa La Ropa
Palace Magic World Hotel Ixtapa
Palace Magic World Ixtapa
Palace Magic World Hotel Ixtapa
Palace Magic World Ixtapa
Ixtapa Palace Resort Resort
Ixtapa Palace Resort Ixtapa
Ixtapa Palace Resort Resort Ixtapa

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 5 out of 39 reviews
5 - Excellent 13%
Rating 4 - Good. 7 out of 39 reviews
4 - Good 18%
Rating 3 - Okay. 9 out of 39 reviews
3 - Okay 23%
Rating 2 - Poor. 9 out of 39 reviews
2 - Poor 23%
Rating 1 - Terrible. 9 out of 39 reviews
1 - Terrible 23%

3.2/5

Cleanliness

3.1/5

Staff & service

4.0/5

Amenities

2.4/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reality differs broadly from the advertisement
It was a bad experience because the information here regarding the premises differs broadly compared to the actual thing. It's an old building with little or non improvements at all. The A/C didn't work correctly. Sometimes it switched by itself to hot instead of being cool because of the city's extreme warm whether. There're to many bugs inside the rooms, specifically ants everywhere. The kitchenette doesn't have a stove top. They only provide a microwave oven and a coffee maker and a sink.
Stayed 5 nights in Aug 2019

2/5 Poor

Disliked: Property conditions & facilities, room comfort
The reality was fast from what it's advertised
The description of the resort here differs broadly from what in reality is. It's an old building with little improvements. The kitchenette doesn't have a stove top. It just have a coffee maker and a microwave oven. Therefore, in my case, I had to spend a lot of money in prepared meals. There are too many bugs inside the rooms, such as ants. The air conditioner several times switched itself from cool to hot air. So, the technician has to make several trips to fix it. They don't provide with an air conditioner remote control. Therefore, the room's temperature is fixed to 24°C. I don't think I'll back to this premises again for a vacation.
Stayed 5 nights in Aug 2019

1/5 Terrible

Stayed 1 night in Mar 2019

1/5 Terrible

Stayed 1 night in Mar 2019

1/5 Terrible

Stayed 1 night in Mar 2019