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Opiniones de SKY PENTHOUSES 3BR 3,5 BTH - 6BR 5,5BTH at OCEANO

4 out of 5
SKY PENTHOUSES 3BR 3,5 BTH - 6BR 5,5BTH at OCEANO
500 Metros Este de la Pops, Calle Lapa Verde, Jaco, Puntarenas

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 38 de 87 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 27 de 87 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 87 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 87 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 87 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 17 jul. 2023
Muchas gracias!

8/10 Bueno

Yuniel

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022
Respuesta de Management, el 4 jul. 2022
Thank you Yuniel!

6/10 Aceptable

Clive

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Matthew

Se hospedó 1 noche en octubre de 2021
Respuesta de Management, el 4 nov. 2021
Muchas gracias Matthew!!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo muy bueno
Se hospedó 2 noches en abril de 2021
Respuesta de Management, el 25 abr. 2021
Muchas gracias! Sera un placer brindarles nuestros servicios nuevamente!

8/10 Bueno

Cliente verificado

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
Buen lugar, amplio, bonito, la piscina siempre tiene sombra, el personal muy atento. La comida está bien (no es la mejor, no es la peor), el parqueo es gratuito, pero es un lote baldío al frente. Ya hay problemas con el Mantenimiento, en mi caso 2 aires acondicionados no funcionaban, el personal logro medio arreglar uno al llamado. En general esta bien, un poco de Mantenimiento lo haría un lugar excelente
Se hospedó 3 noches en febrero de 2021
Respuesta de Management, el 10 mar. 2021
Estimado Huésped, le agradecemos mucho su visita y sus comentarios. Le ofrecemos nuestras disculpas por la falla técnica, y esperamos tener otra oportunidad para brindarle nuestros servicios.

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Muy bien muy limpio lo único mal en la habitación era que el jacuzzi no servia muy buena atención los desayunos muy buenos
Se hospedó 3 noches en diciembre de 2020
Respuesta de Management, el 1 ene. 2021
Estimado Michael, muchas gracias por sus comentarías, nos alegra saber que hayan disfrutado de su estadía! Lastimosamente el jacuzzi no forma parte de las amenidades que ofrecemos. Esperamos tener otra oportunidad para brindarles nuestros servicios!

8/10 Bueno

Rosana, Jacó Costa Rica

Viaje familiar
Le gustó: Limpieza
Poca variedad de alimentos a la carta. Las instalaciones excelentes.
Se hospedó 1 noche en junio de 2020
Respuesta de Management, el 21 jun. 2020
Muchas gracias por visitarnos Rosana! Tomaremos en cuenta sus comentarios sobre las opciones del menu. Le esperamos de regreso!

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente el servicio de Carolina y Alexandra, las felicito
Se hospedó 1 noche en febrero de 2020
Respuesta de Management, el 12 mar. 2020
Estimado Ricardo, ha sido un verdadero placer recibir usted y su familia de nuevo en Oceano, esperamos la próxima oportunidad para brindarles nuestros servicios. Muchas gracias por preferirnos!

10/10 Excelente

Jose, San José

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo súper bien, la habitación lindisima, la comida muy buena.
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Jean-Cecil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Alexandra, el 28 feb. 2018
Thank you Jean-Cecil, we hope to welcome you back soon!

10/10 Excelente

yorleny, Costa Rica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy bonito y cómodo, cerca de la playa
Me gustó muchísimo, es un ambiente acogedor y muy cómodo, la piscina es adecuada para la familia, en especial para los niños El personal es muy amable y servicial En general es un lugar muy bonito para ir en familia y descansar
Respuesta de La Gerencia, el 8 mar. 2017
Gracias por visitarnos Yorleny, esperamos darle la bienvenida de nuevo pronto!

8/10 Bueno

Mervin

Se hospedó 4 noches en febrero de 2024
Respuesta de Management, el 23 mar. 2024
Muchas gracias Mervin!

10/10 Excelente

Lalit K.

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice family place with excellent included breakfast options
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 31 ene. 2024
Thank you Lalit, it was a pleasure to host you!

10/10 Excelente

Damian

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Guy Franklin who organizes tours is awesome and the front desk staff is great!
Se hospedó 7 noches en enero de 2024
Respuesta de Management, el 31 ene. 2024
Thank you Damian, we are looking forward to your next arrival!

8/10 Bueno

Brian Patrick

Se hospedó 4 noches en noviembre de 2023
Respuesta de Management, el 31 ene. 2024
Thank you Brian!

10/10 Excelente

Shaun

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was very friendly and accommodating. Franklin was awesome and on time for excursions! We are going to book again!
Se hospedó 4 noches en junio de 2023
Respuesta de Management, el 21 sept. 2023
Thank you Shaun, we are looking forward to welcome you back!

2/10 Terrible

pooja

Se hospedó 4 noches en julio de 2023
Respuesta de Management, el 11 ago. 2023
Raunak your feedback does not represent neither the service quality nor the accommodation. You decided not to stay at the Hotel since we do not admit unregistered guests.

8/10 Bueno

Tania

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Management, el 17 jul. 2023
Muchas gracias Tania!

2/10 Terrible

kartik

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
This property was in top floor with AC either not working or poorly working to provide cooling air in summer. There was no practical way to live in this aprtment with that size of AC units. Even the workers over there were sweating in the room and mentioned that they asked owner to install bigger size unit but havent heard back. I had to change it immediately to another property. Expedia provided good service with making sure I get my refund.
Se hospedó 4 noches en mayo de 2023

4/10 Malo

Tyjuan

No le gustó: Condiciones de la propiedad
The six bedroom penthouse suppose to be the best of the best at this location. I was a bit disappointed to say the least. The couch and loveseat is very outdated and in bad condition with horrible repairs. I didnt sit on either. We had some rain and water began to come thru the ceiling and three of the sliding doors. Looks as if previous coverup repairs were done. Breakfast was not bad. A few different options were available. Pool area is on the smaller side and gets crowded quickly so get down early to get a spot if you deserve to layout. Security does a great job preventing any outside guests from entering the location. Dont think I would return to this location on my return to Jaco unless penthouse upgrades and maintenance issues are handled.
Se hospedó 4 noches en abril de 2023

6/10 Aceptable

JEFF

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Disappointed!!!
The unit is a very nice unit, there are many issues with it though. The couches are old leather and ripped in numerous places. The master bedroom, the ceiling fan does not work, the Jacuzzi on the master bathroom water will not run properly to fill up the tub. We rented unit because of that and could not enjoy a jacuzzi!!!! They have an industrial size fan in the living room, when you turn it on you can not hear each other speak because of the noise. Only a few parking spaces up front, if full you need to go across road to parking lot to park. It’s covered with small rocks, when we got our luggage néed to pull them thru the rocks, many issues!!!
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Shannon

Se hospedó 4 noches en febrero de 2023

10/10 Excelente

Marisa

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excelente hotel y lo mejor pet friendly
Se hospedó 2 noches en julio de 2022
Respuesta de Management, el 20 jul. 2022
Muchas gracias estimada Marisa, los esperamos de regreso!

8/10 Bueno

claudia, miami

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
The in room jacuzzi did not work I spent 30 minutes trying to fill it and I just gave up. The hot water went off and on multiple times. Other wise everything was good.
Se hospedó 6 noches en junio de 2022
Respuesta de Mana, el 4 jul. 2022
Thank you for visiting us Claudia, we are happy to now you had a good time! Unfortunately the jacuzzi is not part of the amenities we offer. Kind regards.

4/10 Malo

jorge

The air-conditioning at the lower room leaked water on top of the bed. It soacked the bed. The receptionist said it was not their problem, but would notify the owner. No compensation for the inconvenience
Se hospedó 1 noche en mayo de 2022
Respuesta de Management, el 4 jul. 2022
Hello Jorge, the leaking air conditioning was reported at 10am, 1.5 hours before the checkout, the maintenance person was sent immediately to fix it, no personal belongings damaged by the leak were reported by your group.

10/10 Excelente

Salvador

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great hotel! Clean and peaceful. I didnt like that you couldnt have any visitors. Even for a a few hours.
Se hospedó 5 noches en mayo de 2022
Respuesta de Management, el 4 jul. 2022
Thank you for staying with us Salvador! Our visitors policy is focused on providing quiet and safe ambience for your guests, we thank you for your understanding. Kind regards.

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice property. We booked the larger 6 bedroom unit as we were 6 people. Place was comfortable and the staff were very nice and accommodating. We would stay again
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Simon Lenard

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place
Se hospedó 5 noches en enero de 2022
Respuesta de Management, el 21 ene. 2022
Thank you Simon, it was a pleasure to host you!

8/10 Bueno

Erick

Le gustó: Servicios y condiciones de la propiedad
Nice property, somewhat far from main tourist area.
Se hospedó 5 noches en noviembre de 2021
Respuesta de Management, el 1 ene. 2022
Thank you Erick, it was a pleasure to serve you!

4/10 Malo

Ricardo

Viaje en grupo, Viaje familiar
No le gustó: Limpieza
Most truthful review about this place 100
I paid for the 3bed room penthouse it was not what i expected specially at almost 350 a night, the service from the staff was terrible, bartenders were rude maybe they dont get payed good idk but completly ignored me so i left, i ordered laundry was like 4bucks cheap but when i got my clothes back half of them were still dirty it made no sence. Worst part was when I checked inn the lady in the front who looked like she was in a bad mood told me i had only put 2 guest on hotels.com so i needed to pay an additional 40 per person mind you it was 3 of us for a 3 bedroom "penthouse", i told her it was a 3 bedroom and only 3 of us whats the problem ? She said she needed to charge 40 per person that i didnt put down on hotels.com when i just booked the 3 bedroom not worrying about that because ive never had a hotel do this but anyways she contined with the speech didnt want to argue so i payed the 40 but i felt totaly ripped off she knew she wanted to get me for that extra 40$ but whatever i wasnt in the mood to argue but service was terrible on every end. I never write reviews positive or negative but this one i need to tell, stay away with this money go to crocs resort waaaaaay better actual up to date building real exclusive and nice kept up not this place tbh this place seemed like it was for locals everyone there seemed local and maybe thats why we got terrible service i dont know stay away from this place total rip off let me tell you thats all folks .
Se hospedó 1 noche en octubre de 2021
Respuesta de Management, el 4 nov. 2021
Hello Ricardo, thank you for the feedback. We are sorry to know your experience at Oceano didn´t meet your expectations and offer you our most sincere apologies for any inconveniences which could occur during your stay. Despite you booked a 3 bedroom Penthouse your original reservation was made for 2 guests so at check in you were asked to pay some extra fee for the third person. I’m sorry if it made you feel uncomfortable but an extra guest fee is a common thing in hospitality industry and the Front Desk agent was just doing her job. On the other hand we are a bit surprised and confused by your comment about the local tourists, since while in Cost-Rica it is very probable to have Costa Rican people around. We thank you for taking the time to share your experience and wish you a happy travelling. Kind regards.

10/10 Excelente

Jessie

Se hospedó 1 noche en octubre de 2021
Respuesta de Management, el 4 nov. 2021
Thank you Jessie! It was a pleasure to serve you!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was an amazing penthouse. The space was really big and more than enough bedrooms for my friends and I. We loved that the breakfast was included in the stay and the cleanliness was on point.
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Vanessa

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Costa Rican Paradise
Stayed in the penthouse with friends. It was the perfect size for all 16 of us. The only negative was the water pressure and lack of hot water in the master bedroom. Breakfast was great. The tour coordinators were also great. Super good security
Se hospedó 5 noches en junio de 2021
Respuesta de Management, el 3 jul. 2021
Thank you Vanessa! Unfortunately we were not aware about the water problem, my apologies for the situation. I´m glad you had a good time and hope to welcome you back!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
The property where we stayed was very clean and spacious. The staff was very welcoming and kind. We had a great stay and will plan to come back here again!!!
Se hospedó 4 noches en junio de 2021
Respuesta de Management, el 3 jul. 2021
Thank you very much! We are happy to know you had a great time!

8/10 Bueno

Clive

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Good location. Comfortable and clean. rooms are getting old and need updating.
Se hospedó 3 noches en mayo de 2021
Respuesta de Management, el 23 may. 2021
Thank you for choosing us again Clive!

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
It was a cheap penthouse. That’s about all I can say in a positive light. Only 2 showers had hot water, out of 5. The staff was rude and acted as if we didn’t exist every time we entered or exited the property. At 9 pm they literally yank the plug for all the lights around the pool, like some aquatic dictatorship. We had bugs and lizards everywhere, even the beds. No night manager and they refused to issue me a receipt upon checkout. If this sounds ok to you then take the chance. We won’t be back
Se hospedó 4 noches en mayo de 2021
Respuesta de Management, el 23 may. 2021
Thank you for your visit and your feedback. Please note that the pool is open between 7am and 9pm, after 9pm a treatment has to be applied to purify the water and have it ready for the next day. This schedule is communicated to your guests at check in. As well you have to take into consideration that in case of making a reservation and issuing the payment through a third party the Hotel is not able to provide you a receipt for your stay.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Highly recommend
This penthouse was amazing! It is so spacious and the porches and views are something else! The staff is extremely helpful and sweet
Se hospedó 1 noche en marzo de 2021
Respuesta de Management, el 15 abr. 2021
Thank you!!!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Highly recommend!!
This hotel was amazing!!! It has beautiful views, the pool is beautiful and the staff is amazing!
Se hospedó 1 noche en marzo de 2021
Respuesta de Management, el 15 abr. 2021
Thank you for your kind comments! It was a pleasure to serve you!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great place to stay in Jaco
We had a great time here. The property was beautiful, amazing views, and it was a close walk to town and the beach. The pool was refreshing and the morning breakfast was good. The penthouse was so large, larger than we needed but it was fun. The only complaint is that it’s so large, the A/C took quite a long time to cool the rooms down.
Se hospedó 1 noche en marzo de 2021
Respuesta de Management, el 14 abr. 2021
Thank you! We are happy to know you had a great time, and will be pleased to serve you again!

8/10 Bueno

Cliente verificado

Se hospedó 9 noches en noviembre de 2020
Respuesta de Management, el 4 dic. 2020
Muchas gracias, les esperamos de regreso!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 4 noches en febrero de 2020
Respuesta de Management, el 12 mar. 2020
Muchas gracias! Les esperamos de regreso!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful property. We had a wonderful stay. The views were breathtaking. Pool and restaurant were very nice. Shopping and other restaurants very close by.
Se hospedó 3 noches en febrero de 2020
Respuesta de Management, el 28 feb. 2020
Dear Guest, thank you for the feedback! We are happy to know you had a wonderful time, it will be a pleasure to welcome you back!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Broken jacuzzi but good otherwise
The room was beautiful, safe location short walk to the beach The description of the room mentioned a jacuzzi but unfortunately it does not work
Se hospedó 2 noches en febrero de 2020
Respuesta de Management, el 19 feb. 2020
Dear Guest, thank you for the feedback! We are happy to know you had a great time! There must be some kind of confusion, we do not advertise a jacuzzi as part of the amenities of the penthouses, what we offer is private plunge pools on the balconies where you can freshen up after a hot day. We hope to have an opportunity to serve you again in the future! Kind regards.

6/10 Aceptable

Cliente verificado

Le gustó: Servicios
Hot tub in penthouse didn’t work and hot tub outside by pool area didn’t get hot......
Se hospedó 3 noches en diciembre de 2019
Respuesta de Management, el 31 dic. 2019
Dear Guest, thank you for the feedback. Please take into consideration that for the area due to the very hot weather it is not common to have heated water tubs, therefore it was never advertised. Kind regards.

10/10 Excelente

Chanel29, Orlando,fl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this property, this was my friends and I first time in costa Rica and everyone here made the experience that much more amazing. Franklin was so helpful in booking all of our excursions. We absolutely loved it here. We came out for my friends birthday and I would admit we got a little crazy but the staff was so sweet and understanding. My friends and I are already planning another trip here I would say the only issue we had was the Wifi it basically doesn't work so dont expect to be surfing the web but jaco is so beautiful you'll be fine without internet
Se hospedó 5 noches en octubre de 2019
Respuesta de Management, el 6 nov. 2019
Thank you so much Chanel, we will be honored to welcome you back!

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed the stay, unfortunately we were there from 8:00 pm to 5:00 pm...not much time to use the swimming pool or any other facility, but the room was really nice and clean. Amazing bathroom with a giant Jacuzzi. Perfect place for a large group of friends or one large family.
Se hospedó 1 noche en agosto de 2019
Respuesta de Management, el 11 ago. 2019
Dear Guests, thank you for your comments! We are looking forward to your next visit! Kind regards.

6/10 Aceptable

Cliente verificado

Se hospedó 6 noches en julio de 2019
Respuesta de Management, el 2 ago. 2019
Thank you for visiting us!

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
love the location, the property need some up keeping.
Se hospedó 5 noches en junio de 2019
Respuesta de Management, el 11 jul. 2019
Thank you for your visit and your comments, we hope to welcome you back. Kind regards.

10/10 Excelente

Shazia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay
The apartment /condo was amazing Brilliant location
Se hospedó 1 noche en junio de 2019
Respuesta de Management, el 2 jul. 2019
Dear Shazia, thank you for your kind comments! We are happy to know you had a great time. It will be a pleasure to serve you again in the future. Kind regards.