Jefferson Township Vacations & Trips from $502

Great location, staff and rooms.

Problems may occur when you booked a hotel without a front desk: 1) basically no in-time reply; 2) when you call the online agent, it will take them quite long to get back to you and sometimes he doesn’t even solve your problem. We arrived before check-in time but we couldn’t use the lockers to store our luggage, while the online agent kept asking us to continue trying and didn’t offer any help😅😅 wasted us almost one hour…. Overall the room is clean, with many kitchen stuff. Remember to bring your own slippers, toothbrush and paste because they didn’t provide. Transportation is very convenient, closed to E/G/F and 7 metro lines. But it also means you can hear sound of line 7 in your room. Think twice if you are a light sleeper. Safe neighborhood.

Excellent staff, clean room, fantastic onsite restaurants.

Great location. Great views in the Towers.

A lovely, iconic property in a great location for restaurants, theater, sightseeing. Hotel was in the process of starting a new reservation system, was seriously unprepared for it, and significantly understaffed causing delays at check in that were incredibly long. It took us 2 visits to the front desk and 90 minutes before getting access to our rooms. Excusing mistakes and software glitches is one thing, but the staff did not deal with it well. They apologized profusely and repeatedly, but no other response. For example, no offer of water or a drink while in line, no offer of a breakfast or a coffee for our trouble; no offer of a drink in the bar, etc. For the price of a room ($800+), one expects a bit more respect and responsiveness. Kudos to Henry (valet/bellman) and Medy (concierge desk) who were most helpful and apologetic.